VMware Workspace ONE: Skills for UEM and Modern Management for Windows 10 [V21.x]


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Course Introduction
  • Introductions and course logistics
  • Course objectives
Platform Architecture
  • Summarize the features and functionality of Workspace ONE UEM
  • Outline the benefits of leveraging Workspace ONE UEM
  • Recognize the core and productivity components that make up the Workspace ONE UEM platform
  • Explain the features and functions of Workspace ONE Hub Services
  • Summarize hierarchical management structure
  • Navigate and customize the Workspace ONE UEM console
  • Outline account options and permissions
Enterprise Integrations
  • Outline the process and needs to integrate with directory services
  • Explain certificate authentication and practical implementation with Workspace ONE
  • Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console
  • Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
  • Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
  • Enroll an endpoint via the Workspace ONE Intelligent Hub app
  • Summarize platform onboarding options
Managing Endpoints
  • Explain the differences between device and user profiles
  • Describe policy management options for Windows 10 and macOS
Alternative Management Methods
  • Describe the function and benefits of device staging
  • Configure product provisioning in the Workspace ONE UEM console
  • Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices
  • Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
  • Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
  • Describe the benefits of using Apple Business Manager Content integration
  • Describe the benefits of using server-to-client software distribution
  • List the functions and benefits of the Workspace ONE Software Development Kit (SDK)
Device Email
  • Outline email clients supported by Workspace ONE UEM
  • Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console
  • Configure Workspace ONE® Boxer settings
  • Summarize the available email infrastructure integration models and describe their workflows
Content Sharing
  • Describe the benefits of using Content Gateway and the Content Gateway workflows
  • Describe the benefits of integrating content repositories with Workspace ONE UEM
  • Configure a repository in the Workspace ONE UEM console
  • Identify console tools that support maintenance
  • Analyze how to implement compliance policies to protect environmental security
  • Outline features and functions enabled by Workspace ONE Assist
Intelligence and Automation
  • Outline the functionality enabled by Workspace ONE Intelligence
  • Summarize and deploy automation
  • Describe the functions and benefits of using compliance policies
  • Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows
  • Outline the capabilities of sensors and scripts and the steps for creating them
Windows Management
  • Identify the key challenges of traditional Windows management solutions in device management, security, and user enablement
  • Outline the device management capabilities provided by Workspace ONE that resolve Windows 10 device management challenges with Windows Security Management
  • Summarize the security management capabilities provided by Workspace ONE that address Windows 10 security management challenges
  • Describe how the Workspace ONE solution enables the unified catalog and self-service capabilities to improve the end-user experience
Device Onboarding
  • Describe the benefits of onboarding Windows 10 endpoints to Workspace ONE
  • Onboard Windows 10 devices using the agent-based enrollment method
  • Onboard Windows 10 devices using command line enrollment
  • Onboard Windows 10 devices using one of the Microsoft Azure AD enrollment options
  • Onboard Windows 10 devices using the factory provisioning experience
  • Onboard Windows 10 devices using VMware ONE® AirLift™
Device Security
  • Outline the capabilities in Workspace ONE UEM that improve Windows 10 device security
  • Deploy profiles to Windows 10 devices to enforce corporate security requirements
  • Deploy baselines to Windows 10 devices to ensure that they are compliant with defined Windows 10 security benchmarks
  • Construct a modern Windows 10 update and patch management strategy based upon your business requirements
  • Deploy sensors to Windows 10 devices to collect custom metrics
  • Deploy scripts to Windows 10 devices to execute customized commands
  • List the additional Windows 10 security management benefits provided by VMware Carbon Black
Software Distribution
  • Outline the software distribution and management capabilities provided by Workspace ONE UEM
  • Integrate Microsoft Store for Business with Workspace ONE UEM and distribute Microsoft Store for Business applications to Windows 10 devices
  • Articulate the importance of establishing a content distribution network for Windows software distribution and configure Peer Distribution
  • Manage existing Windows applications and software in your Workspace ONE UEM console based upon your unique business requirements, including managing application updates, transformations, and assignments
  • Migrate existing Windows software packages from Configuration Manager to Workspace ONE UEM
Administration and Maintenance
  • Implement Workspace ONE Intelligence to monitor Windows 10 devices
  • Construct a CVE Device Health Comparison Report and interpret its findings.
  • Interpret Risk Score assessments to formulate a resolution plan

This course has no prerequisites.

By the end of the course, you should be able to meet the following objectives:

  • Explain the general features and functionality enabled with Workspace ONE UEM
  • Summarize essential Workspace ONE administrative functions
  • Summarize and implement common Workspace ONE integrations
  • Explain the integration of Workspace ONE UEM with directory services
  • Explain and deploy Workspace ONE edge services
  • Onboard device endpoints into Workspace ONE UEM
  • Securely deploy configurations to UEM managed devices
  • Maintain environment and device fleet health
  • Deploy applications to UEM managed devices
  • Analyze a Workspace ONE UEM deployment
  • Identify the Windows 10 management capabilities provided by the Workspace ONE solution to resolve traditional Windows management challenges
  • Evaluate onboarding methodologies for Windows 10 devices
  • Improve Windows 10 device security and the patch management experience by using the Workspace ONE security capabilities, including Profiles, Compliance, Baselines, Scripts, and Sensors
  • Distribute Windows 10 software, including Windows Store for Business and native Windows applications, to enrolled Windows 10 devices to streamline access to business-critical Windows software
  • Implement intelligence-driven vulnerability monitoring and identify actionable steps to resolve issues

  • Course Introduction
  • Platform Architecture
  • Administration
  • Enterprise Integrations
  • Onboarding
  • Managing Endpoints
  • Alternative Management Methods
  • Applications
  • Device Email
  • Content Sharing
  • Maintenance
  • Intelligence and Automation
  • Windows Management
  • Device Onboarding
  • Device Security
  • Software Distribution
  • Administration and Maintenance