VMware Workspace ONE: Skills for UEM and Modern Management for Windows 10 [V21.x]

Course Introduction

• Introductions and course logistics
• Course objectives

Platform Architecture

• Summarize the features and functionality of Workspace ONE UEM
• Outline the benefits of leveraging Workspace ONE UEM
• Recognize the core and productivity components that make up the Workspace ONE UEM platform

Administration

• Explain the features and functions of Workspace ONE Hub Services
• Summarize hierarchical management structure
• Navigate and customize the Workspace ONE UEM console
• Outline account options and permissions

Enterprise Integrations

• Outline the process and needs to integrate with directory services
• Explain certificate authentication and practical implementation with Workspace ONE
• Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

Onboarding

• Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
• Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
• Enroll an endpoint via the Workspace ONE Intelligent Hub app
• Summarize platform onboarding options

Managing Endpoints

• Explain the differences between device and user profiles
• Describe policy management options for Windows 10 and macOS

Alternative Management Methods

• Describe the function and benefits of device staging
• Configure product provisioning in the Workspace ONE UEM console
• Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices

Applications

• Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
• Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
• Describe the benefits of using Apple Business Manager Content integration
• Describe the benefits of using server-to-client software distribution
• List the functions and benefits of the Workspace ONE Software Development Kit (SDK)

Device Email

• Outline email clients supported by Workspace ONE UEM
• Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console
• Configure Workspace ONE® Boxer settings
• Summarize the available email infrastructure integration models and describe their workflows

Content Sharing

• Describe the benefits of using Content Gateway and the Content Gateway workflows
• Describe the benefits of integrating content repositories with Workspace ONE UEM
• Configure a repository in the Workspace ONE UEM console

Maintenance

• Identify console tools that support maintenance
• Analyze how to implement compliance policies to protect environmental security
• Outline features and functions enabled by Workspace ONE Assist

Intelligence and Automation

• Outline the functionality enabled by Workspace ONE Intelligence
• Summarize and deploy automation
• Describe the functions and benefits of using compliance policies
• Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows
• Outline the capabilities of sensors and scripts and the steps for creating them

Windows Management

• Identify the key challenges of traditional Windows management solutions in device management, security, and user enablement
• Outline the device management capabilities provided by Workspace ONE that resolve Windows 10 device management challenges with Windows Security Management
• Summarize the security management capabilities provided by Workspace ONE that address Windows 10 security management challenges
• Describe how the Workspace ONE solution enables the unified catalog and self-service capabilities to improve the end-user experience

Device Onboarding

• Describe the benefits of onboarding Windows 10 endpoints to Workspace ONE
• Onboard Windows 10 devices using the agent-based enrollment method
• Onboard Windows 10 devices using command line enrollment
• Onboard Windows 10 devices using one of the Microsoft Azure AD enrollment options
• Onboard Windows 10 devices using the factory provisioning experience
• Onboard Windows 10 devices using VMware ONE® AirLift™

Device Security

• Outline the capabilities in Workspace ONE UEM that improve Windows 10 device security
• Deploy profiles to Windows 10 devices to enforce corporate security requirements
• Deploy baselines to Windows 10 devices to ensure that they are compliant with defined Windows 10 security benchmarks
• Construct a modern Windows 10 update and patch management strategy based upon your business requirements
• Deploy sensors to Windows 10 devices to collect custom metrics
• Deploy scripts to Windows 10 devices to execute customized commands
• List the additional Windows 10 security management benefits provided by VMware Carbon Black

Software Distribution

• Outline the software distribution and management capabilities provided by Workspace ONE UEM
• Integrate Microsoft Store for Business with Workspace ONE UEM and distribute Microsoft Store for Business applications to Windows 10 devices
• Articulate the importance of establishing a content distribution network for Windows software distribution and configure Peer Distribution
• Manage existing Windows applications and software in your Workspace ONE UEM console based upon your unique business requirements, including managing application updates, transformations, and assignments
• Migrate existing Windows software packages from Configuration Manager to Workspace ONE UEM

Administration and Maintenance

• Implement Workspace ONE Intelligence to monitor Windows 10 devices
• Construct a CVE Device Health Comparison Report and interpret its findings.
• Interpret Risk Score assessments to formulate a resolution plan

This course has no prerequisites.

By the end of the course, you should be able to meet the following objectives:

• Explain the general features and functionality enabled with Workspace ONE UEM
• Summarize essential Workspace ONE administrative functions
• Summarize and implement common Workspace ONE integrations
• Explain the integration of Workspace ONE UEM with directory services
• Explain and deploy Workspace ONE edge services
• Onboard device endpoints into Workspace ONE UEM
• Securely deploy configurations to UEM managed devices
• Maintain environment and device fleet health
• Deploy applications to UEM managed devices
• Analyze a Workspace ONE UEM deployment
• Identify the Windows 10 management capabilities provided by the Workspace ONE solution to resolve traditional Windows management challenges
• Evaluate onboarding methodologies for Windows 10 devices
• Improve Windows 10 device security and the patch management experience by using the Workspace ONE security capabilities, including Profiles, Compliance, Baselines, Scripts, and Sensors
• Distribute Windows 10 software, including Windows Store for Business and native Windows applications, to enrolled Windows 10 devices to streamline access to business-critical Windows software
• Implement intelligence-driven vulnerability monitoring and identify actionable steps to resolve issues

• Course Introduction
• Platform Architecture
• Administration
• Enterprise Integrations
• Onboarding
• Managing Endpoints
• Alternative Management Methods
• Applications
• Device Email
• Content Sharing
• Maintenance
• Intelligence and Automation
• Windows Management
• Device Onboarding
• Device Security
• Software Distribution
• Administration and Maintenance