VMware Workspace ONE: Skills for UEM [V21.x]

In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with Workspace ONE UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint lifecycle. After the three days, you will have the foundational knowledge for effectively implementing Workspace ONE UEM.

This course has no prerequisites.

By the end of the course, you should be able to meet the following objectives:

• Explain the general features and functionality enabled with Workspace ONE UEM
• Summarize essential Workspace ONE administrative functions
• Summarize and implement common Workspace ONE integrations Explain the integration of Workspace ONE UEM with directory services
• Explain and deploy Workspace ONE edge services
• Onboard device endpoints into Workspace ONE UEM
• Securely deploy configurations to UEM managed devices
• Maintain environment and device fleet health
• Deploy applications to UEM managed devices
• Analyze a Workspace ONE UEM deployment

Course Introduction

• Introductions and course logistics
• Course objectives

Platform Architecture

• Summaries the features and functionality of Workspace ONE Unified Endpoint Management (UEM)
• Outline the benefits of leveraging the Workspace ONE UEM
• Recognize the Workspace ONE UEM architecture and infrastructure needs for various integrations

Administration

• Explain the features and functions of Workspace ONE Hub Services
• Summarize hierarchical management structure
• Navigate and customize the Workspace ONE UEM Console
• Outline account options and permissions

Integrations

• Outline the process and needs to integrate with directory services
• Explain certificate authentication and practical implementation with Workspace ONE
• Explain email integration options and best practices
• Summarize content access enabled with Workspace ONE UEM

Onboarding

• Outline autodiscovery staging requirements and methods
• Enroll an endpoint via the Workspace ONE Intelligent Hub app
• Summarize platform onboarding options

Managing Endpoints

• Explain the differences between device and user profiles
• Describe policy management options for Windows 10 and macOS
• Summarize the Freestyle Orchestrator feature
• Outline the capabilities enabled by sensors and scripts
• Formulate a use-case for product provisioning

Maintenance

• Identify console tools that support maintenance
• Analyze how to implement compliance policies to protect environment security
• Outline features and functions enabled by Workspace ONE Assist

Application Access and Security

• Summarize public, internal, & purchased application management
• Differentiate software distribution from traditional application management
• Summarize application management capabilities of Workspace ONE UEM
• Outline the benefits and features enabled by the Workspace ONE SDK

Intelligence and Automation

• Outline the functionality enabled by Workspace ONE Intelligence
• Summarize and deploy automation