VMware Workspace ONE: Deploy and Manage [V21.x]

Course Introduction

• Introductions and course logistics
• Course objectives

Platform Architecture

• Summaries the features and functionality of Workspace ONE Unified Endpoint Management (UEM)
• Outline the benefits of leveraging the Workspace ONE UEM
• Recognize the Workspace ONE UEM architecture and infrastructure needs for various integrations

Administration

• Explain the features and functions of Workspace ONE Hub Services
• Summarize hierarchical management structure
• Navigate and customize the Workspace ONE UEM Console
• Outline account options and permissions

Integrations

• Outline the process and needs to integrate with directory services
• Explain certificate authentication and practical implementation with Workspace ONE
• Explain email integration options and best practices
• Summarize content access enabled with Workspace ONE UEM

Onboarding

• Outline autodiscovery staging requirements and methods
• Enroll an endpoint via the Workspace ONE Intelligent Hub app
• Summarize platform onboarding options

Managing Endpoints

• Explain the differences between device and user profiles
• Describe policy management options for Windows 10 and macOS
• Summarize the Freestyle Orchestrator feature
• Outline the capabilities enabled by sensors and scripts
• Formulate a use-case for product provisioning

Maintenance

• Identify console tools that support maintenance
• Analyze how to implement compliance policies can protect environmental security
• Outline features and functions enabled by Workspace ONE Assist

Application Access and Security

• Summarize public, internal, & purchased application management
• Differentiate software distribution from traditional application management
• Summarize application management capabilities of Workspace ONE UEM
• Outline the benefits and features enabled by the Workspace ONE SDK

Intelligence and Automation

• Outline the functionality enabled by Workspace ONE Intelligence
• Summarize and deploy automation

Workspace ONE Access

• Summarize the benefits of Workspace ONE Access
• Outline the core features and functions enabled by Workspace ONE Access
• Navigate the Workspace ONE Access Console
• Explain the functions of Directory Integration with Workspace ONE Access
• Explain the various types of authentication protocols enabled by Workspace ONE Access

Connecting UEM and Access

• Explain the rationale for integrating UEM and Access
• Outline process of connecting UEM and Access
• Examine workflow of integrations
• Summarize the key features of an integrated solution
• Review and troubleshoot the upgrade process for NSX-T Data Center environment

Productivity Integration

• Identify the functions enabled by the UAG
• Outline the purpose of the SEG Edge Service
• Explain the features enabled by the VMware Tunnel Edge Service
• Summarize the capabilities enabled by the Content Gateway Edge Service

SAML 2.0 Authentication

• Outline authentication methods supported by Workspace ONE Access
• Summarize the main properties of SAML protocol
• Summarize the SAML authentication workflow
• Explain application SSO authentication workflow with SAML

Mobile Single-Sign On

• Describe the concept of Mobile SSO (single sign-on) concept
• Outline mobile SSO workflows

This course has no prerequisites.

By the end of the course, you should be able to meet the following objectives:

• Explain the general features and functionality enabled with Workspace ONE UEM
• Summarize essential Workspace ONE administrative functions
• Summarize and implement shared Workspace ONE integrations Explain the integration of Workspace ONE UEM with directory services
• Explain and deploy Workspace ONE edge services
• Onboard device endpoints into Workspace ONE UEM
• Securely deploy configurations to UEM managed devices
• Maintain environment and device fleet health
• Deploy applications to UEM managed devices
• Analyze a Workspace ONE UEM deployment
• Explain the general features and functionality enabled with Workspace ONE Access
• Integrate Workspace ONE UEM with Workspace ONE Access
• Summarize and implement Workspace ONE Productivity services into the digital workspace environment.
• Explain the methods for enabling mobile single sign-on for mobile endpoints managed within the digital workspace
• Ready and configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce

• Course Introduction
• Platform Architecture
• Administration
• Integrations
• Onboarding
• Managing Endpoints
• Maintenance
• Application Access and Security
• Intelligence and Automation
• Workspace ONE Access
• Connecting UEM and Access
• Productivity Integration
• SAML 2.0 Authentication
• Mobile Single-Sign On