VMware vSphere: Troubleshooting - VTSW

This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® environment. This workshop also increases your skill and competence in using the command-line interface to analyze problems. The workshop is based on VMware® ESXi™ 5.5 and VMware® vCenter Server™ 5.5.

Required prerequisites include completion of one of the following:

• VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV)
• VMware vSphere: Fast Track [V5.1]
• VMware vSphere: Optimize and Scale [V5.1]
• Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience working with a command-line interface is highly recommended.

Target Audience
• System administrators
• System integrators

By the end of the course, you should gain an understanding of the functionality in vSphere 5.5 and be able to meet the following objectives:

• Use the VMware vSphere® Web Client, the command-line interface, and log files to diagnose and correct
problems in vSphere
• Configure SSL certificates
• Troubleshoot networking issues
• Troubleshoot storage issues
• Troubleshoot vCenter Server issues
• Troubleshoot ESXi host issues
• Troubleshoot vSphere cluster issues
• Troubleshoot VMware vSphere® vMotion® issues
• Troubleshoot virtual machine issues

Course Introduction
• Introductions and course logistics
• Course objectives

Introduction to Troubleshooting
• Using a structured approach to troubleshooting

Troubleshooting Tools
• Adding the VMware vSphere® Management Assistant to an Active Directory environment
• Using commands to record information about your vSphere configuration
• Locating important log files
• Gathering log bundles for technical support

SSL Certificates
• Implementing SSL certificates for vCenter Server
• Implementing SSL certificates for ESXi

Networking
• Troubleshooting standard switch issues
• Troubleshooting virtual machine network connectivity issues
• Troubleshooting management network connectivity issues
• Troubleshooting distributed switch issues

Storage
• Troubleshooting LUN connectivity issues
• Troubleshooting multipathing issues

Cluster Management
• Troubleshooting vSphere cluster issues
• Troubleshooting vSphere vMotion issues

• vCenter Server and ESXi
• Troubleshooting vCenter Server issues
• Troubleshooting ESXi host issues

Virtual Machines
• Troubleshooting virtual machine state issues
• Troubleshooting VMware® Tools™ installation issues
• Troubleshooting VMware snapshot issues
• Troubleshooting virtual machine power-on issues

VCP5-DCV VCAP5-DCA

Required prerequisites include completion of one of the following:

• VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV)
• VMware vSphere: Fast Track [V5.1]
• VMware vSphere: Optimize and Scale [V5.1]
• Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience working with a command-line interface is highly recommended.

Target Audience
• System administrators
• System integrators