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Shaping the future of IT skills

Maximising IT performance through learning

Mitel

Authorized Training Center

Westcon-Comstor partners with Mitel for the delivery of vendor certified learning services.

Mitel ensure the consistent delivery of high-quality learning experience. This mandates that delivery utilises vendor accredited courseware, qualified instructors offering real-world experience, the latest immersive digital labs and high-class facilities.

We deliver public and private instructor-led learning services, which can be delivered both face to face in a classroom, virtually online or a combination of the two. Additionally, we provide a range of digital learning solutions including e-learning.

Delivery options include the ability to support standard vendor certification, bespoke and tailored content, ensuring we meet the needs of the learner and organization.

Learn more about our delivery options and training labs

Recognitions

Distrbutor of the year - 2021

Distributor of the year - UAE

Westcon-Comstor resources

Mitel instructors:

We work with several certified instructors, based in numerous countries through EMEA. Delivery can be completed in several languages including English, French and German. For languages outside of our core offering, contact us

Lab environment:

Our digital lab experience simulates real-life scenarios and provides learners with a safe environment to develop skills.

Additional resource capabilities:

7 MiVoice Office 400 Primer

3 MiVoice Business Primer

2 Mitel MiVoice Business 9.0 Core Technical Certification

Testimonials

“The instructor is very technical and helpful, he makes sure every subject matter is well understood by everyone as well as functional”. - Raycom Technologies

“Very patient, very knowledgeable, practical examples to explain the theory and to answer all the questions asked”. - KPN

About Mitel

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Mitel Networks Corporation is a telecommunications company providing Business Communications & Collaboration products.

Technical training through Westcon Academy offers Mitel’s Partner and Service Provider Technicians the full certification training required for Mitel Technical Support.

Mitel Technical Certification programs are directed at the installation and configuration of Mitel call managers, applications, and solutions.

For End Customers, adopting new software or tools has a major impact on the lives of most users and system administrators. Mitel Customer training can guide you through the transition and help you do your job efficiently.

When registering to attend a Mitel training course, please log into the Mitel LMS (MiAccess) and choose your course and required date by clicking here, this will then check the prerequisites and add the course to your transacript.

Partner Program and Benefits

Channel partners who demonstrate increased commitment to Mitel in terms of portfolio breadth, certification and revenues, can achieve a higher status within the Partner Program as Authorized, Gold or Platinum Partners.

Mitel courses

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NuPoint Unified Messaging Rel 9.0 Installation & Maintenance LeaderLed - NUPT-MSGR

CODE: WGAC-MIT-NUPT-MSGR

MiVoice Business & UC MiCollab System Administration Leaderled - MIVBUC-SYSADMIN

CODE: WGAC-MIT-MIVBUC-SYSADMIN

MiVoice Office 250 6900 & Call Reporter I&M Workshop - MIVO-250APPCR-WORKSH

CODE: WGAC-MIT-MIVO-250APPCR-WORKSHOP

MiVoice Business Core Installation & Maintenance Remote - 53003040

CODE: WGAC-MIT-MIVB-CORE-RMT

MiVoice Office 250 Release 6.3 Installation & Maintenance Remote - MIVO-250INSTALL-RMT

CODE: WGAC-MIT-MIVO-250INSTALL-RMT

MiCC Business Release 9.1 Installation and Maintenance Remote - MICCB-INSTALL-RMT

CODE: WGAC-MIT-MICCB-INSTALL-RMT

MiVoice Business Core Installation & Maintenance - 53002972

CODE: WGAC-MIT-MIVB-CORE

MiVoice Office 250 Release 6.3 Installation & Maintenance - MIVO-250INSTALL

CODE: WGAC-MIT-MIVO-250INSTALL

MiVoice Business Release 9.0 Networking, Clustering, and Resiliency Installation & Maintenance Remote - MIVB-NETWORK-RMT

CODE: WGAC-MIT-MIVB-NETWORK-RMT

MiVoice Office 400 Core I+M LeaderLed - MIVO-400INSTALL

CODE: WGAC-MIT-MIVO-400INSTALL

MiCloud Management Portal MMP Rel 6.1 System Management Remote LeaderLed - MICMP-SYSMGMT-RMT

CODE: WGAC-MIT-MICMP-SYSMGMT-RMT

MiCC Business Release 9.1 Installation and Maintenance - MICCB-INSTALL

CODE: WGAC-MIT-MICCB-INSTALL

MiVoice Call Recording Installation and Maintenance Remote LeaderLed - MIVCR-INSTALL-RMT

CODE: WGAC-MIT-MIVCR-INSTALL-RMT

MiVoice Business Release 9.0 Networking, Clustering, and Resiliency Installation & Maintenance - MIVB-NETWORK

CODE: WGAC-MIT-MIVB-NETWORK

MiContact Centre Workforce Scheduling Configuration & System Administration - MICCB-WFS

CODE: WGAC-MIT-MICCB-WFS

Mitel MiCollab Installation and Maintenance Workshop for MiVoice Business - 53004335

CODE: WGAC-MIT-MICOL-WORKSHOP

MiContact Center Business Solution Design Workshop - MICCB-SD

CODE: WGAC-MIT-MICCB-SD

MiVoice Office 400 Release 6.1 Entry

CODE: WGAC-MIT-WORKSHOP

MiVoice Call Recording Installation and Maintenance LeaderLed - MIVCR-INSTALL

CODE: WGAC-MIT-MIVCR-INSTALL

MiVoice Office 400 Core I+M Remote LeaderLed Remote - MIVO-400INSTALL-RMT

CODE: WGAC-MIT-MIVO-400INSTALL-RMT

MiContact Center Office including Business Dashboard Release 6.2 Installation & Maintenance - MICCO-INSTALL

CODE: WGAC-MIT-MICCO-INSTALL

MiCC Business IVR System Admin LeaderLed - MICCBI-SYSADMIN

CODE: WGAC-MIT-MICCBI-SYSADMIN

MiContact Center Business for MiVoice Connect I+M - 53004334

CODE: WGAC-MIT-MICONTACTCENTER-MIVOICECONNECT

Mitel MiContact Center – Contact Center Management CCM System Administration - MICCB-SYSADMIN

CODE: WGAC-MIT-MICCB-SYSADMIN

MiVoice Office Call Reporter System Administration Remote Leaderled Remote - MIVO-CRSYSADMIN-RMT

CODE: WGAC-MIT-MIVO-CRSYSADMIN-RMT

MiVoice Office 250 Applications Suite & 6900 Release 5.1 Installation & Maintenance Workshop - MIVO-250APPSTE-WORKS

CODE: WGAC-MIT-MIVO-250APPSTE-WORKSHOP

NuPoint Unified Messaging Rel 9.0 Installation & Maintenance Remote LeaderLed - NUPT-MSGR-RMT

CODE: WGAC-MIT-NUPT-MSGR-RMT

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