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This 5-day Instructor Led class is designed for individuals responsible for the implementation skills they need to customize and administer an IP Office™ Platform solution and those preparing for the ACIS–Avaya Midmarket Team Engagement Solutions or ACSS– IP Office™ Platform credential.
This Instructor Led offer is designed for individuals responsible for the Installation, Support, Maintenance and Troubleshooting of the Avaya IP Office Contact Center (IPOCC)
This Instructor Led offer is designed for individuals responsible for the Installation, Support, Maintenance and Troubleshooting of the Avaya IP Office Contact Center (IPOCC)
This accelerated instructor-led course focuses on implementing security in a Cisco Unified Communications version 11 environment.
The Administering Cisco Unified Contact Center Enterprise Part 1 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound / outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution.
Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound / outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality.
This four-day course is designed to provide students with the tools required for implementing, monitoring, and troubleshooting Layer 3 components in an enterprise network.
This two-day instructor led course provides detailed coverage of virtual LAN (VLAN) operations, Multiple Spanning Tree Protocol (MSTP) and VLAN Spanning Tree Protocol (VSTP), authentication and access control for Layer 2 networks.
This four day course covers the installation, configuration, maintenance, troubleshooting and administration of AudioCodes equipment in a Skype for Business environment.
Automating the Cisco Enterprise Cloud (CLDAUT) is a new 5-day ILT course designed to help students prepare for the CCNP Cloud certification, a professional level certification specializing in Cloud technologies. This course extensively covering the process of automating and managing private and hybrid clouds using the processes, applications and products of the Cisco ONE Enterprise Cloud Suite.
Westcon has created a 2-day workshop around the installation and administration of Avaya IP Office Session Border Controller for the Midmarket, covering both SIP Trunks and Remote Workers.
This Avaya IP Office R10 training course is a key learning opportunity for the Avaya Professional Sales Specialist (APSS) credential and prepares participants for selling IP Office.
Westcon have created a 2 day workshop around the installation and administration of Avaya IP Office Server Edition, in a virtualised environment, using VMWare, plus a day covering VM Pro capabilities.
In the Blue Coat Certified Proxy Administrator (BCCPA) course intended for students who wish to master the fundamentals of Blue Coat ProxySG.
In the Blue Coat Certified Proxy Professional (BCCPP) course, you will learn to configure your Blue Coat Proxy appliance for high availability and multi-site deployments and advance policy features.