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Avaya courses
About Avaya

Avaya specializes in business communications, specifically unified communications, contact centre, and services.

Partner program:

Avaya Edge Partner Program is designed to support sell products, solutions, and services; achieve competency in leading-edge Avaya solutions; and better compete in the marketplace. The program structure is based on partner tracks, streamlined requirements, country location and three gem levels: diamond, sapphire and emerald.

Sales Credentials:

To sell Avaya solutions, there are a minimum number of sales and design credentials required of the partner at a country level. Sales Authorization is generally achieved by earning two Avaya Professional Sales Specialist (APSS, or “Sales Specialist”) credentials in every solution sold, and one Avaya Professional Design Specialist (APDS, or “Design Specialist”) for every solution sold. Some solutions may not have a design requirement.

Implement credentials certify that a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. Implement credentials ensure that the specialist can implement, validate and troubleshoot the installation of a single product, single system or product family.

Credential Requirement:

The sales authorizations and implement credential requirements vary by track. Where an implement requirement is in place, it must correspond to one of the Partner Sales Authorizations held.

Certification benefits:

The Avaya Professional Sales Specialist (APSS) credential validates that the candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer-focused solutions.  

The Avaya Professional Design Specialist (APDS) credential validates that the candidate has an introductory level of technical proficiency necessary to create specific designs and quotations based on the customer requirements.

The Avaya Certified Design Specialist (ACDS) credential validates that the candidate has an intermediary level of technical proficiency necessary to create specific greenfield and legacy solution designs and quotations based on the customer discovery and requirements.

About us

Istruttori Avaya Westcon-Comstor Academy:

Westcon Academy impiega istruttori certificati, qualificati per erogare i corsi di formazione ufficiali.

 

Erogazione dei corsi:

- Calendario corsi aperti al pubblico

Tutti i corsi offerti sono disponibili in un’ampia selezione di date. I corsi programmati sono costantemente aggiornati all’ultima versione ed offrono l’opportunità di condivisione delle competenze tra i partecipanti. Ogni corso prepara alle certificazioni del vendor.

 

- Calendario corsi in modalità Virtual classroom

Seguite il corso utilizzando un software di web meeting, partecipate in tempo reale alle parti di ‘Q&A’ e accedete agli ambienti di laboratorio. I nostri corsi combinano elementi teorici ed pratici; ogni corso deve essere sempre applicabile al mondo reale.

 

- Formazione privata o personalizzata

Corsi erogati soltanto per voi, strutturati e personalizzati in base alle vostre specifiche necessità. I programmi possono essere modificati in termini di contenuti e durata. I corsi privati possono essere tenuti presso le vostre sedi o presso una qualsiasi locazione adeguata.

 

- Self-Paced Training

Una modalità di formazione on-line flessibile che consente di avere il controllo del proprio processo di apprendimento, quando e dove si desidera.

 

Ulteriori risorse certificate Westcon

- 14 IPS

- 10 DPS