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Avaya courses
About Avaya

Avaya specializes in business communications, specifically unified communications, contact centre, and services.

Partner program:

Avaya Edge Partner Program is designed to support sell products, solutions, and services; achieve competency in leading-edge Avaya solutions; and better compete in the marketplace. The program structure is based on partner tracks, streamlined requirements, country location and three gem levels: diamond, sapphire and emerald.

Sales Credentials:

To sell Avaya solutions, there are a minimum number of sales and design credentials required of the partner at a country level. Sales Authorization is generally achieved by earning two Avaya Professional Sales Specialist (APSS, or “Sales Specialist”) credentials in every solution sold, and one Avaya Professional Design Specialist (APDS, or “Design Specialist”) for every solution sold. Some solutions may not have a design requirement.

Implement credentials certify that a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. Implement credentials ensure that the specialist can implement, validate and troubleshoot the installation of a single product, single system or product family.

Credential Requirement:

The sales authorizations and implement credential requirements vary by track. Where an implement requirement is in place, it must correspond to one of the Partner Sales Authorizations held.

Certification benefits:

The Avaya Professional Sales Specialist (APSS) credential validates that the candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer-focused solutions.  

The Avaya Professional Design Specialist (APDS) credential validates that the candidate has an introductory level of technical proficiency necessary to create specific designs and quotations based on the customer requirements.

The Avaya Certified Design Specialist (ACDS) credential validates that the candidate has an intermediary level of technical proficiency necessary to create specific greenfield and legacy solution designs and quotations based on the customer discovery and requirements.

About us

Nuestros instructores Avaya:

Westcon-Comstor Academy dispone de instructores con las certificaciones técnicas necesarias para ofrecer los cursos oficiales de Avaya.

 

Modalidades de formación:

- Cursos en nuestras aulas

Consulta nuestro amplio calendario de cursos, al día de las continuas actualizaciones y nuevas versiones que publican los fabricantes. Nuestra oferta es una combinación de teoría y práctica, además de compartir experiencias reales de nuestros ingenieros. Cada formación está diseñada para preparar las distintas certificaciones del fabricante. 

 

- Cursos en aulas virtuales

Únete al curso médiate el uso de herramientas on-line. Participa en sesiones de preguntas y respuestas en tiempo real con los demás alumnos y accede a los laboratorios virtuales para practicar y hacer pruebas.

 

- Cursos privados a medida

Organizados en las instalaciones del cliente o con una agenda para un entorno concreto. Esta modalidad permite modificar la profundidad y duración del contenido. El objetivo es cubrir las necesidades específicas del cliente.

 

- Cursos autodidactas

Modalidad de herramienta on-line, que permite dosificar de manera flexible la formación cuando y donde la necesite el cliente.

 

Certificaciones adicionales en Westcon-Comstor:

- 14 IPS

- 10 DPS