SOLIDserver DDI Support and Maintenance - CT-OEV-SST
WGAC-EIP-DDI-SUPPORT
Schedule
Description
Via the hands-on training, participants will acquire the knowledge to perform SOLIDserver appliance support.
This course is identical to EfficientIP's course called CT-OEV-SST
Duration: 2 days for on site class, 14 hours for remote class
Certification «SOLIDserver DDI Administrator» passed
By the end of the course, the students will be able to:
• Describe the SOLIDserver software architecture
• Describe the SOLIDserver Support Environment
• Use the embedded debug tools
• Perform SOLIDserver preventive maintenance
• Troubleshoot potential DNS, DHCP, IPAM, System, Network and NetChange issues
Module 1: Support Environment Description
• SOLIDserver software releases version control
• Support portal description
• Support process description
• Hardware support description
Module 2: SOLIDserver Embedded Maintenance Tools
• SOLIDserver software architecture description
• User interfaces description
• SOLIDserver performance monitoring
• SOLIDserver health monitoring
• User activity tracking
• Network issue troubleshooting tools
• System issue troubleshooting tools
• Debug data collection
• Expert log level
• Additionnal logging features
Module 3: Corrective Maintenance
• Preventive maintenance
• Hardware maintenance
• System issues troubleshooting
• Network issues troubleshooting
• IPAM issues troubleshooting
• DNS issues troubleshooting
• DHCP issues troubleshooting
• HA Management handling
• NetChange issues troubleshooting
• Advanced Troubleshooting labs