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Shaping the future of IT skills

Maximising IT performance through learning

VMware Horizon 8: Troubleshooting Bootcamp

WGAC-VMW-HTB8

Vmware
Open

VMware Horizon 8: Troubleshooting Bootcamp

19 Sep 2022 - 5 days

English

GMT UTC+00:00

£3,520

Open

VMware Horizon 8: Troubleshooting Bootcamp

03 Oct 2022 - 5 days

Polish

CET UTC+01:00

£1,781

Description

Show Tabs
Introduction
Course Introduction
  • Introductions and course logistics
  • Course objectives
Overview of Virtual Desktop Troubleshooting
  • Structured approach to troubleshooting configuration and operational problems
  • Applying troubleshooting methods
  • Documenting the steps to resolving the problem
Command-Line Tools and Backup Options
  • Using command-line tools
  • Backing-up and restoring VMware Horizon databases
Troubleshooting Horizon Linked Clone Desktops
  • Only applicable for Horizon 7.x environments
  • Describe the components that make up a VMware Horizon desktop
  • Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
  • Highlight the best practice for optimizing a VMware Horizon desktop
  • Troubleshoot common problems with VMware Horizon desktops
Troubleshooting Instant Clones
  • Discuss how instant clones are created
  • Discuss what gets logged when an instant clone is created
  • Discuss the keywords to look for in the logs when troubleshooting instant clones
  • Discuss how to troubleshoot problems with instant clones
Windows Client
  • Correctly configure the Windows Client
  • Identify the correct log level for gathering logs
  • Enable the required SSL configuration level for the environment
Ports and Protocols
  • Discuss the key ports on a Horizon Environment
  • Discuss protocols used in the Horizon Environment
  • Understand the benefit of optimizing Blast
  • Become familiar with the optimization features for Blast
  • Implement GPO changes for Blast
  • Become familiar with the causes for Black Screens
  • Discuss how to troubleshoot Black Screen problems
  • Identify problems encountered when applying GPOs
  • Discuss how to troubleshoot GPO-related problems
Horizon Connection Server Troubleshooting
  • Discuss Horizon Connection Server general troubleshooting techniques
  • Identity Horizon Connection Server common issues through logs
  • Describe AD LDS replication
  • Discuss Horizon Connection Server replication common issues
  • Review and Interpret Horizon Connection Server logs
  • Compare successful and unsuccessful logs from everyday infrastructure administration tasks
Unified Access Gateway Troubleshooting
  • List and identify common Unified Access Gateway deployment issues
  • Monitor the Unified Access Gateway deployment to identify health and issues
  • Identify and troubleshoot Unified Access Gateway certificate issues
  • Monitor, test, and troubleshoot network problems
  • Discuss general Unified Access Gateway troubleshooting processes
BLAST Configuration Verification
  • Discuss BLAST Codecs and Encoder Switch settings.
  • Describe how to verify BLAST configuration using logs and settings
BLAST Optimization
  • List general BLAST optimization recommendations
  • Summarize BLAST tuning recommendations that apply to WAN connections
  • Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases
  • Describe recommended tuning options to increase display protocol quality for all use cases and applications.
VMware Horizon Connections Troubleshooting
  • Explain Horizon connections
  • Describe the role of Primary and Secondary protocols in Horizon connections
  • Describe HTML client access connections
  • Describe Horizon connections load balancing
  • Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values
  • Identify troubleshooting steps for failing Horizon load balancer connections
  • List troubleshooting steps for Horizon connections
VMware Horizon Certificates Troubleshooting
  • List Horizon certificate functions
  • Describe Horizon certificates scenarios.
  • Discuss potential challenges related to certificates in Horizon
  • Describe the troubleshooting approach to Horizon certificate issues
VMware Horizon Challenge Lab
  • Leverage Horizon infrastructure troubleshooting steps to resolve issues
Prerequisites & Audience

This course also requires knowledge of the following:

  • Using VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
  • Opening a virtual machine console on VMware vCenter Server® and accessing the guest operating system
  • Configuring Active Directory services, including DNS, DHCP, and time synchronization
  • Restricting user activities by implementing Group Policy objects
  • Configuring Windows systems to enable Remote Desktop Connections
  • Building an ODBC connection to an SQL Server database
Course Benefits

By the end of the course, you should be able to meet the following objectives:

  • Implement a structured approach to troubleshooting
  • Resolve common issues that occur in a VMware Horizon environment
  • Troubleshoot issues with linked and instant clones
  • Configure the Windows client
  • Identify the correct log level for gathering logs
  • Optimize protocols for best end-user experience
  • Discuss Horizon Connection Server advanced configurations
  • List troubleshooting techniques for Horizon Connection Server common issues
  • Interpret Horizon 8 Connection Server logs
  • Identify Unified Access Gateway configuration and certificate issues
  • List troubleshooting steps for Unified Access Gateway common issues
  • Describe BLAST configuration verification using logs and settings
  • Describe BLAST optimization recommendations for different use cases
  • Describe Horizon 8 Connections and how to troubleshoot related issues
  • Describe Horizon 8 certificates
  • List troubleshooting steps for common issues with Horizon 8 certificates
  • Leverage Horizon infrastructure troubleshooting steps to resolve issues
Course Topics
  • Course Introduction
  • Overview of Virtual Desktop Troubleshooting
  • Command-Line Tools and Backup Options
  • Troubleshooting Horizon Linked Clone Desktops
  • Troubleshooting Instant Clones
  • Windows Client
  • Ports and Protocols
  • Horizon Connection Server Troubleshooting
  • Unified Access Gateway Troubleshooting
  • BLAST Configuration Verification
  • BLAST Optimization
  • VMware Horizon Connections Troubleshooting
  • VMware Horizon Certificates Troubleshooting
  • VMware Horizon Challenge Lab

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