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VMware vSphere: Advanced Troubleshooting Workshop

WGAC-VMW-ATSWS67

Vmware

Description

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Prerequisites & Audience

This course requires completion of one of the following prerequisites:

  • VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)
  • VMware vSphere: Install, Configure, Manage [V6.7] (with two years production experience)
  • VMware vSphere: Optimize and Scale [V6.7]
  • VMware vSphere: Troubleshooting Workshop [V6.7]
  • VMware vSphere: Fast Track [V6.7]
  • Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.7].

Course Benefits

By the end of the course, you should be able to meet the following objectives:

  • Use the command-line interface, log files, and vSphere Client to diagnose and resolve problems in the vSphere environment
  • Practice Linux commands that aid in the troubleshooting process
  • Analyze vSphere log files and determine the root cause of specific problems
  • Troubleshoot storage problems and apply the appropriate resolution to these problems
  • Troubleshoot and resolve networking problems
  • Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
  • Identify VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios or misconfigurations, and rectify them
  • Troubleshoot performance problems with vSphere components and apply mitigations
  • Configure and manage the vSphere infrastructure to improve availability and operational stability
Course Topics
Course Introduction
  • Introductions and course logistics
  • Course objectives
Troubleshooting Tools
  • Identify the tools available for troubleshooting a vSphere environment
  • Explain the purpose of commonly used vSphere log files
  • Use Linux commands that will assist you with troubleshooting vSphere
  • Use the vim-cmd tool to manage hosts and virtual machines
Storage Troubleshooting
  • Review the vSphere storage architecture and functionality necessary to troubleshoot storage problems
  • Use ESXi and Linux commands to troubleshoot storage problems
  • Analyze log file entries to identify the root cause of storage problems
  • Investigate ESXi disk and storage issues
  • Troubleshoot virtual machine snapshots
  • Troubleshoot storage performance problems
  • Troubleshoot storage all paths down and permanent device loss conditions
  • Troubleshoot problems due to file locking on the ESXi host
  • Configuration task: Configure iSCSI multipathing
Network Troubleshooting
  • Review vSphere virtual switch architecture and functionality necessary to troubleshoot networking problems
  • Use ESXi and Linux commands to troubleshoot networking problems
  • Analyze log file entries to identify the root cause of networking problems
  • Recover from a management network failure
  • Troubleshoot VMware vSphere® vMotion® migration problems
  • Configuration task: Modify network card options and drivers
  • Configuration task: Migrate networking from a standard switch to a distributed switch
  • Monitor the behavior of NIC teaming failover and load balancing
  • Use the command line to isolate and resolve networking failures
System Troubleshooting
  • Review virtual infrastructure architecture and functionality necessary to troubleshoot ESXi and vCenter Server problems
  • Analyze log file entries to identify the root cause of virtual infrastructure problems
  • Use the command line to manage and troubleshoot the vSphere virtual infrastructure
  • Analyze virtual machine CPU performance
  • Troubleshoot ESXi host connection problems
  • Troubleshoot virtual machine power-on failures
  • Troubleshoot vCenter Server connection problems
  • Restart ESXi management agents and VMware vCenter® Server ApplianceTM services from the command line
  • Perform a file-based backup of vCenter Server Appliance
  • Resolve Solution User certificate problems

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