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SBC Core Support Certification Training - SBCC21

WGAC-QUI-SBCC21

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Description

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Introduction

This course is designed for Channel Partners and Customers tasked with implementing converged voice and data solutions using session border controllers in their network. The hands-on training addresses application components (including hardware where appropriate) used to configure, manage, and troubleshoot the SBC 5x00, SBC 7000, and the SBC SWe platforms. These components include: the Embedded Management Application (EMA), Embedded Call Routing Engine (ERE), and all provisioned elements required for peer-to-peer call/session environments. The course also covers the provisioning for media interworking using transcoding.

This training requires you to view several videos prior to class. The content of these videos will be briefly reviewed in class with time for any questions you may have regarding the material. You will receive more information regarding the videos when you register for class.




Prerequisites & Audience

Knowledge of SIP, SIP & IP Internetworking, IP PBX

Completion of assigned eLearning modules

This training requires you to view several videos prior to class. The content of these videos will be briefly reviewed in class with time for any questions you may have regarding the material. You will receive more information regarding the videos when you register for class.

This course is aimed at System engineers, consultants and integrators, including Channel Partners working toward technical certification, who are responsible for the implementation, management and support of Sonus VoIP equipment

Course Benefits

Upon completion of this course, a student will be able to:

  • Understand the usage and implementation scenarios for deploying the SBC applications
    into peering & access environments
  • Explain the hardware components that make up the SBC 5x00/7000 machines
  • Utilize the SBC Application Web Interface and Command Line Interface for provisioning
    and troubleshooting
  • Describe various external call flow scenarios
  • Provision the SBC Application for call routing in peer-to-peer and peer-to-peer-with transcoding
    environments
  • Perform software installations, system configurations
  • Perform system backup and restore
  • Read and manage event logs
  • Debug the system for fault resolution
  • Effectively use the packet capture tools
  • Review system calls and perform troubleshooting tasks
  • Use advance troubleshooting to resolve packet audio problems
  • Provision access control lists (ACLs) and call admission controls (CAC) for system
    security
    into peering & access environments
  • Explain the hardware components that make up the SBC 5x00/7000 machines
  • Utilize the SBC Application Web Interface and Command Line Interface for provisioning
    and troubleshooting
  • Describe various external call flow scenarios
  • Provision the SBC Application for call routing in peer-to-peer and peer-to-peer-with transcoding
    environments
  • Perform software installations, system configurations
  • Perform system backup and restore
  • Read and manage event logs
  • Debug the system for fault resolution
  • Effectively use the packet capture tools
  • Review system calls and perform troubleshooting tasks
  • Use advance troubleshooting to resolve packet audio problems
  • Provision access control lists (ACLs) and call admission controls (CAC) for system
    security
Course Topics


Module 1 – Introduction

  • SBC Positioning
  • What It Is, What It Does and How It Does It
  • Features
  • Performance


Module 2 – Hardware

  • SBC 5000/5400/7000
  • Link Detection
  • HA and GRHA
  • BMC hardware requirements


Module 3 – Access and Navigation

  • Embedded Management Application (EMA)Baseboard Management Controller
  • SBC Command Line Interface
  • Sonus EMS
  • Linux Access
  • Lab

Module 4 – Software Architecture

  • SBC application Hierarchy and object relationships
  • Interface Groups - Interfaces
  • Zones – IP Peers, Sip Trunk Groups, and SIP Signaling ports
  • Lab

Module 5 – Provisioning

  • Provision an Address Context and other objects to a lab specification
  • Test provisioning for endpoint connectivity
  • Troubleshoot basic configuration errors
  • Lab

Module 6 Call Routing

  • Provision
  • Routing Label
  • Routing Label Routes
  • Routes


Certification
SATP

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