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Poly Infrastructure Intermediate - INFINT1

WGAC-PLC-INFINT1

Poly

Description

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Introduction
The Poly Infrastructure Intermediate (INFINT1 / PCICT201) class is an in-depth technical instructor-led training course, designed to provide practical instruction on aspects of installing, configuring and troubleshooting Polycom Clariti infrastructure solutions. 
Prerequisites & Audience

Recommended :

  • UC Theory Fundamentals (UCTFND)
  • Poly Infrastructure Fundamentals (INFFND)
  • UC Theory Intermediate (UCTINT)
Course Benefits

On successful completion of this course, the student will be able to:

  • Deploy and configure a basic customer solution that integrates Collaboration Server, Resource Manager, and DMA Core
  • Use appropriate techniques to troubleshoot simple issues for RealPresence Collaboration Server, Resource Manager, and DMA Core
  • Locate information necessary to assist problem escalation
Course Topics

MODULE 1: REALPRESENCE CLARITI OVERVIEW AND DESIGN

This module provides an overview of the RealPresence Clariti solution to show how components may be combined to meet customer requirements.

TOPICS COVERED

  •  Define the RealPresence Clariti solution
  •  Fully articulate the Clariti licensing model and deployment options
  •  Understand the redundancy and scalability options of the Clariti components
  •  Diagram and position individual components to create a Clariti customer solution
  •  RealPresence Clariti solution
  •  Solution sizing and deployment
  •  Solution redundancy and resiliency

MODULE 2: DEPLOYMENT AND CONFIGURATION

This module covers the deployment and configuration of the Collaboration Infrastructure components:

TOPICS COVERED

  • Deployment process: physical and virtual
  • Solution licensing
  • Deployment and configuration of the RealPresence Clariti components

MODULE 3: MAINTENANCE AND TROUBLESHOOTING

This module covers the general maintenance and basic troubleshooting of the RealPresence Collaboration Infrastructure components:

TOPICS COVERED

  • Clariti components system connectivity and interoperability
  • Gathering troubleshooting information from the components
  • Clariti solution system alerts, faults list and CDR utility’s
  • Troubleshooting utilities included in each component
  • Download system logs
  • Create and download backups

Poly courses


Polycom End User Training - PLC-CUSTOM
CODE: WGAC-PLC-CUSTOM
Poly Infrastructure Advanced - INFADV
CODE: WGAC-PLC-INFADV
Poly Infrastructure Intermediate - INFINT1
CODE: WGAC-PLC-INFINT1
Poly Voice Intermediate - VOCINT1
CODE: WGAC-PLC-VOCINT1
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