The Palo Alto Networks Firewall 10.0: Troubleshooting course is three days of instructor-led training that will help you:

• Investigate networking issues using firewall tools including the CLI.
• Follow proven troubleshooting methodologies specific to individual features.
• Analyze advanced logs to resolve various real-life scenarios.
• Solve advanced, scenario-based challenges.

Target Audience: Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff.

Participants must complete the Firewall 10.0 Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks Next-Generation Firewalls. Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

1 - Tools and Resources

2 - CLI Primer

3 - Flow Logic

4 - Packet Captures

5 - Packet-Diagnostics Logs

6 - Host-Inbound Traffic

7 - Transit Traffic

8 - System Services

9 - Certificate Management and SSL Decryption

10 - User-ID

11 - GlobalProtect

12 - Support Escalation and RMAs

13 - Next Steps