The Palo Alto Networks Firewall 10.1: Troubleshooting course is three days of instructor-led training that will help you:

• Use firewall tools, including the CLI, to investigate networking issues
• Follow proven troubleshooting methodologies that are specific to individual features
• Analyze advanced logs to resolve various real-life scenarios
• Solve advanced, scenario-based challenges  

Participants must complete the Firewall 10.1 Essentials: Configuration and Management (EDU-210) course.

Participants must have strong practical knowledge of routing and switching, IP addressing, and network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.  

Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls.

Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.

Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.  

Course Modules

1 - Tools and Resources

2 - Flow Logic

3 - Packet Captures

4 - Packet-Diagnostics Logs

5 - Host-Inbound Traffic

6 - Transit Traffic

7 - System Services

8 - Certificate Management and SSL Decryption

9 - User-ID

10 - GlobalProtect

11 - Support Escalation and RMAs

12 - Next Steps Appendix 

CLI Primer

Scope

Level: Advanced

Format: Lecture and hands-on labs

Platform support: Palo Alto Networks NextGeneration Firewalls running the PAN-OS® operating system