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MiVoice Office 400 Core I+M LeaderLed - MIVO-400INSTALL

WGAC-MIT-MIVO-400INSTALL

Mitel

Description

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Introduction

You will gain comprehensive knowledge of the Mitel MiVoice Office 400 Release 5.0 Communications Platform. After this course you are prepared to install and setup MiVoice Office 400 in accordance with the customer requirements

Prerequisites & Audience

In order to enroll in this course, students must complete the following prerequisites available in Mitel Learning Management System, Absorb.

  • MiVoice Office 400 Primer Self-Study

Recommended

  • Networking 4 VoIP (or CCNA, CTP or another equivalent Networking certification)
Course Benefits

At the end of the course a practical exam has to be passed in order to be certified for MiVoice Office 400 R5.0 Core Installation and Maintenance

Course Topics

The following topics are covered during this training:

Overview

  • Licenses & Limits
  • User Interfaces
  • Virtual Appliance
  • Web Admin
  • User
  • Terminals – Terminal Family, features and Installation
  • One Number / Personal Call Routing / Presence
  • Numbering Plan
  • SIP trunks & Provider Settings
  • Call routing
  • MiVoice 5380 Operator
  • User Groups
  • Switch Group
  • Outgoing traffic
  • Call identification
  • Emergency callservice
  • Private and Public Phone Book
  • Free Seating
  • Voice Mail / AutoAttendant
  • Call recording
  • Announcement Service
  • Time ControlledFunctions
  • Maintenance

Mitel courses


MiVoice Office 250 6900 & Call Reporter I&M Workshop - MIVO-250APPCR-WORKSH
CODE: WGAC-MIT-MIVO-250APPCR-WORKSHOP
MiVoice Office 250 Release 6.3 Installation & Maintenance Remote - MIVO-250INSTALL-RMT
CODE: WGAC-MIT-MIVO-250INSTALL-RMT
MiVoice Office 250 Release 6.3 Installation & Maintenance - MIVO-250INSTALL
CODE: WGAC-MIT-MIVO-250INSTALL
MiVoice Office 400 Core I+M LeaderLed - MIVO-400INSTALL
CODE: WGAC-MIT-MIVO-400INSTALL
MiVoice Business & UC MiCollab System Administration Leaderled - MIVBUC-SYSADMIN
CODE: WGAC-MIT-MIVBUC-SYSADMIN
MiVoice Business Core Installation & Maintenance Remote - 53003040
CODE: WGAC-MIT-MIVB-CORE-RMT
Mitel MiContact Center – Contact Center Management CCM System Administration - MICCB-SYSADMIN
CODE: WGAC-MIT-MICCB-SYSADMIN
MiContact Center Office including Business Dashboard Release 6.2 Installation & Maintenance - MICCO-INSTALL
CODE: WGAC-MIT-MICCO-INSTALL
MiVoice Office 250 Applications Suite & 6900 Release 5.1 Installation & Maintenance Workshop - MIVO-250APPSTE-WORKS
CODE: WGAC-MIT-MIVO-250APPSTE-WORKSHOP
MiVoice Business Release 9.0 Networking, Clustering, and Resiliency Installation & Maintenance Remote - MIVB-NETWORK-RMT
CODE: WGAC-MIT-MIVB-NETWORK-RMT
MiContact Centre Workforce Scheduling Configuration & System Administration - MICCB-WFS
CODE: WGAC-MIT-MICCB-WFS
NuPoint Unified Messaging Rel 9.0 Installation & Maintenance Remote LeaderLed - NUPT-MSGR-RMT
CODE: WGAC-MIT-NUPT-MSGR-RMT
MiVoice Office 400 Release 6.1 Entry
CODE: WGAC-MIT-WORKSHOP
MiContact Center Business for MiVoice Connect I+M - 53004334
CODE: WGAC-MIT-MICONTACTCENTER-MIVOICECONNECT
MiCloud Management Portal MMP Rel 6.1 System Management Remote LeaderLed - MICMP-SYSMGMT-RMT
CODE: WGAC-MIT-MICMP-SYSMGMT-RMT
MiCC Business Release 9.1 Installation and Maintenance Remote - MICCB-INSTALL-RMT
CODE: WGAC-MIT-MICCB-INSTALL-RMT
MiVoice Office Call Reporter System Administration Remote Leaderled Remote - MIVO-CRSYSADMIN-RMT
CODE: WGAC-MIT-MIVO-CRSYSADMIN-RMT
MiContact Center Business Solution Design Workshop - MICCB-SD
CODE: WGAC-MIT-MICCB-SD
MiVoice Business Core Installation & Maintenance - 53002972
CODE: WGAC-MIT-MIVB-CORE
MiCC Business IVR System Admin LeaderLed - MICCBI-SYSADMIN
CODE: WGAC-MIT-MICCBI-SYSADMIN
MiVoice Office 400 Core I+M Remote LeaderLed Remote - MIVO-400INSTALL-RMT
CODE: WGAC-MIT-MIVO-400INSTALL-RMT
MiVoice Call Recording Installation and Maintenance LeaderLed - MIVCR-INSTALL
CODE: WGAC-MIT-MIVCR-INSTALL
MiCC Business Release 9.1 Installation and Maintenance - MICCB-INSTALL
CODE: WGAC-MIT-MICCB-INSTALL
MiVoice Business Release 9.0 Networking, Clustering, and Resiliency Installation & Maintenance - MIVB-NETWORK
CODE: WGAC-MIT-MIVB-NETWORK
Mitel MiCollab Installation and Maintenance Workshop for MiVoice Business - 53004335
CODE: WGAC-MIT-MICOL-WORKSHOP
NuPoint Unified Messaging Rel 9.0 Installation & Maintenance LeaderLed - NUPT-MSGR
CODE: WGAC-MIT-NUPT-MSGR
MiVoice Call Recording Installation and Maintenance Remote LeaderLed - MIVCR-INSTALL-RMT
CODE: WGAC-MIT-MIVCR-INSTALL-RMT
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