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MiVoice Business Core Installation & Maintenance - 53002972

WGAC-MIT-MIVB-CORE

Mitel

Description

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Introduction

The MiVoice Business Core I&M course covers fundamental tasks involved in installing, configuring, maintaining, and troubleshooting a single standalone MiVoice Business system.

This course qualifies new technicians with MiVoice Business Core I&M Certification with a practical exam and qualifies them for Core MiVoice Business system support.

It also qualifies technicians for entry into the MiVoice Business Networking, Clustering, and Resiliency I&M course.

NOTE: This course must be successfully completed before registration will be accepted for the MiVoice Business Networking, Clustering, and Resiliency I&M course.

For Technical Students needing a MiVoice Business Core I&M certification, trainees must successfully complete the following, in the order listed:

  • MiVoice Business Primer
  • Mitel Standard Linux (at the latest release)
  • MiVoice Business Core I&M course
Prerequisites & Audience

Registration will be not accepted until the student has successfully completed the following:

  • MiVoice Business Primer
  • Mitel Standard Linux (at the latest release)

To get the maximum benefit from this course, the student should spend some On-Job-Training time both prior to and after this course. It is recommended that the student attend Networking 4 VoIP or have a current CCNA or CTP certification.

IMPORTANT NOTICE: Before registering for this course, it is imperative that students have a working knowledge of IP based LANs including routers, switches, DHCP, FTP and Telnet. It is equally important that students be very comfortable with PCs including network configuration and IP utilities.

Please note that instructors will not spend extra time with students who do not have the necessary knowledge. Instructors may, at their discretion, dismiss students who do not meet prerequisite requirements. Should this happen, course fees will prevail and the student will not receive certification for the course.
Related Courses

Students with no previous telephony or voice over IP experience should also complete the Voice & Data Technology Primer Web-Based course available free of charge in the Mitel course catalogue.

Mitel courses


MiCC Business Release 9.1 Installation and Maintenance - MICCB-INSTALL
CODE: WGAC-MIT-MICCB-INSTALL
MiContact Center Office including Business Dashboard Release 6.2 Installation & Maintenance - MICCO-INSTALL
CODE: WGAC-MIT-MICCO-INSTALL
MiVoice Office 400 Release 6.1 Entry
CODE: WGAC-MIT-WORKSHOP
MiVoice Call Recording Installation and Maintenance Remote LeaderLed - MIVCR-INSTALL-RMT
CODE: WGAC-MIT-MIVCR-INSTALL-RMT
MiVoice Business Release 9.0 Networking, Clustering, and Resiliency Installation & Maintenance - MIVB-NETWORK
CODE: WGAC-MIT-MIVB-NETWORK
MiCC Business IVR System Admin LeaderLed - MICCBI-SYSADMIN
CODE: WGAC-MIT-MICCBI-SYSADMIN
NuPoint Unified Messaging Rel 9.0 Installation & Maintenance Remote LeaderLed - NUPT-MSGR-RMT
CODE: WGAC-MIT-NUPT-MSGR-RMT
MiVoice Office 400 Core I+M Remote LeaderLed Remote - MIVO-400INSTALL-RMT
CODE: WGAC-MIT-MIVO-400INSTALL-RMT
Mitel MiContact Center – Contact Center Management CCM System Administration - MICCB-SYSADMIN
CODE: WGAC-MIT-MICCB-SYSADMIN
MiVoice Office 250 6900 & Call Reporter I&M Workshop - MIVO-250APPCR-WORKSH
CODE: WGAC-MIT-MIVO-250APPCR-WORKSHOP
MiVoice Business & UC MiCollab System Administration Leaderled - MIVBUC-SYSADMIN
CODE: WGAC-MIT-MIVBUC-SYSADMIN
MiVoice Business Core Installation & Maintenance - 53002972
CODE: WGAC-MIT-MIVB-CORE
MiVoice Office Call Reporter System Administration Remote Leaderled Remote - MIVO-CRSYSADMIN-RMT
CODE: WGAC-MIT-MIVO-CRSYSADMIN-RMT
MiVoice Call Recording Installation and Maintenance LeaderLed - MIVCR-INSTALL
CODE: WGAC-MIT-MIVCR-INSTALL
Mitel MiCollab Installation and Maintenance Workshop for MiVoice Business - 53004335
CODE: WGAC-MIT-MICOL-WORKSHOP
MiContact Center Business for MiVoice Connect I+M - 53004334
CODE: WGAC-MIT-MICONTACTCENTER-MIVOICECONNECT
MiCC Business Release 9.1 Installation and Maintenance Remote - MICCB-INSTALL-RMT
CODE: WGAC-MIT-MICCB-INSTALL-RMT
MiContact Centre Workforce Scheduling Configuration & System Administration - MICCB-WFS
CODE: WGAC-MIT-MICCB-WFS
MiVoice Business Core Installation & Maintenance Remote - 53003040
CODE: WGAC-MIT-MIVB-CORE-RMT
MiContact Center Business Solution Design Workshop - MICCB-SD
CODE: WGAC-MIT-MICCB-SD
NuPoint Unified Messaging Rel 9.0 Installation & Maintenance LeaderLed - NUPT-MSGR
CODE: WGAC-MIT-NUPT-MSGR
MiVoice Office 250 Release 6.3 Installation & Maintenance - MIVO-250INSTALL
CODE: WGAC-MIT-MIVO-250INSTALL
MiVoice Business Release 9.0 Networking, Clustering, and Resiliency Installation & Maintenance Remote - MIVB-NETWORK-RMT
CODE: WGAC-MIT-MIVB-NETWORK-RMT
MiVoice Office 250 Release 6.3 Installation & Maintenance Remote - MIVO-250INSTALL-RMT
CODE: WGAC-MIT-MIVO-250INSTALL-RMT
MiVoice Office 250 Applications Suite & 6900 Release 5.1 Installation & Maintenance Workshop - MIVO-250APPSTE-WORKS
CODE: WGAC-MIT-MIVO-250APPSTE-WORKSHOP
MiVoice Office 400 Core I+M LeaderLed - MIVO-400INSTALL
CODE: WGAC-MIT-MIVO-400INSTALL
MiCloud Management Portal MMP Rel 6.1 System Management Remote LeaderLed - MICMP-SYSMGMT-RMT
CODE: WGAC-MIT-MICMP-SYSMGMT-RMT
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