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Ipanema Operational and Technical Support - OTS

WGAC-IPA-OTS

Infovista

Description

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Introduction
Prerequisites & Audience

● Global knowledge of IP networks

● Global knowledge of software apps

Course Benefits
Course Topics
“Operations & Technical Support” is a made up of four courses: IFB, AAF, REP and SOP, described here below.


IFB :

  1. Ipanema solution overview : ● The WAN: its importance, its problems, the Ipanema solution ● Ipanema features ● Ipanema ANS (Autonomous Networking System) ● Architecture and Appliances
  2. Application Visibility ● Principles, metrics, notion of quality ● Monitoring: Dashboard
  3. Application Control ● Bandwidth Control, or how to protect the critical applications
  4. Tele-managed Sites: no need of Appliances on all Sites!

AAF :

  1. Product range
  2. Installation of ipanema Appliances
  3. Deployment cases
  4. WAN Optimisation : ● Compression
    ● SSL Optimisation
    ● Ipanema Mobile Agent
    ● Hybrid WAN (overview)
    ● Dynamic WAN Selection
    ● WAN Security

REP :

  1. Using the reports : ● Access to the reports
    ● Comprehensive multi-layer Reporting,
    top-down analysis
    ● Temporal aggregation, periodicities
    ● SALSA export ● The reports
    ● high level (SLM, SLA)
    ● technical (PM, AM, CAM, SA)
    ● supervision (FI)
    ● specific (VoIP, SAM)
  2. Smart planning (Network Rightsizing)
  3. Case studies, audits

SOP :

  1. SALSA Architecture
  2. Domains, Users and License management
    (SALSA platform configuration)
  3. Domain configuration : Application Visibility
    ● Configuration & activation
    ● Monitoring workshop (Dashboard)
    ● Creating Applications
    ● Reports & alarms config.
  4. Application Control
    ● Configuration & activation
  5. WAN Optimisation
    ● Configuration & activation of Compression
    ● Configuration of SSL Optimisation
    ● Configuration of Ipanema Mobile Agent
  6. Supervision & Maintenance
  7. Important reminders, advice

Infovista courses


Ipanema Operational and Technical Support - OTS
CODE: WGAC-IPA-OTS
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