Cisco Webex Teams & BE6K Implementation - WTHI

This instructor-led workshop focuses on implementing video solutions in a Cisco Unified Communications Manager Business Edition 6000 deployment. Additionally, it looks at implementing Cisco Webex Teams in a Cisco Collaboration Cloud Organization environment, including Webex Cloud and Hybrid services. Delegates will configure on premise video endpoints via the Collaboration Cloud and monitor usage via Cisco Webex Teams Hub Reporting and Analytics features. There is a strong emphasis on lab oriented tasks for delegates to configure, verify and troubleshoot. The course runs as a ‘workshop’ environment where delegates can focus on specific areas of interest to them.

The workshop will provide the skills and knowledge necessary to understand and implement video endpoints using the Cisco Unified Communications Manager Business Edition 6000 as well as Cisco Webex Teams endpoints in Cisco Collaboration Cloud and Hybrid environments. The key focus will be on the requirements and the tasks needed to configure servers and endpoints. This course can be combined with additional Unified Communications version 11 Implementation courses.

Duration: 3 days

Pricing is for mainland UK delivery only.

Indicative cost for EMEA delivery £POA

We can deliver the training in all the main European
languages.

Audience: Support and deployment personnel, Administrators, or anyone who or needs an understanding of a secure Cisco Unified Communications e.g. Channel Partner / Reseller, Customer, Employees.

Prerequisites: Delegates should have previous experience with Cisco Unified Communications servers. It is recommended (not mandatory) that delegates have attended a Cisco Unified Communications Manager workshop.

The workshop will provide the skills and knowledge necessary to understand and implement video endpoints using the Cisco Unified Communications Manager Business Edition 6000 as well as Cisco Webex Teams endpoints in Cisco Collaboration Cloud and Hybrid environments. The key focus will be on the requirements and the tasks needed to configure servers and endpoints. This course can be combined with additional Unified Communications version 11 Implementation courses.

Video IP Telephony Overview.

Cisco Unified Communications Architecture.

Introduction to Video Theory e.g. encoding, codecs.

Cisco Video Endpoints.

IP Video Call Flows.

Cisco Unified Communications Manager Features.

Configuring Cisco IP Phones.

Managing Users.

Configuring IP Video Endpoints: Various Cisco TelePresence Endpoints e.g. SX/DX Series.

Making Point-to-Point (Video) Calls.

Making Internal Video Calls within an organization (across multiple sites).

Intra-Cluster Alpha URI Dialing.

SIP integration between Cisco Unified Communications Manager Clusters.

Self Provisioning Users and Endpoints.

Call Admission Control.

Call Routing and Digit Manipulation.

Call Coverage and Hunt Pilots.

Partitions and Calling Search Spaces.

Extension Mobility.

Factors effecting Video Quality.

Security considerations.

System Maintenance and Backup.

Basic troubleshooting.

Introduction to Cisco Webex Teams Components and Features

Cisco Unified Communications Architecture Review

Preferred Architecture for Enterprise Collaboration

Initial Cisco Collaboration Cloud Organization Configuration

Single Sign-On (SSO) Configuration

Webex Teams Message, Meeting, and Call Configuration

Desk Phone Control

Hybrid Services:

Hybrid Call Service

Hybrid Calendar Service

Hybrid Directory Service

Cisco Webex Video Mesh

Hybrid Data Security Service

Bulk User Configuration

Webex Teams Client Features

Webex Teams Board

Call Features

Hunt Group

Auto Attendant

Call Park

Paging Group

Call Pickup

Barge and Privacy

Webex Teams Care

Password Reset Procedures

Basic Troubleshooting

Cisco Webex TeamsHub

Cisco Webex Teams Hub Pro Pack

Reporting and Analytics for Cisco Webex Teams

Monitoring usage and capacity across cloud and on-premises products

Security considerations e.g. Firewall and Certificate Requirements

Additional topics may be added on request

Additional Information: This course runs as an open course in a flexible format based on the needs of the delegates. Alternatively, it can be tailored to meet the needs of a specific customer implementation and delivered to a closed group of delegates. Cisco Expressway security is covered in a separate workshop.