Video IP Telephony Overview.
Cisco Unified Communications Architecture.
Introduction to Video Theory e.g. encoding, codecs.
Cisco Video Endpoints.
IP Video Call Flows.
Cisco Unified Communications Manager Features.
Configuring Cisco IP Phones.
Configuring IP Video Endpoints: Various Cisco TelePresence Endpoints e.g. SX/DX Series.
Making Point-to-Point (Video) Calls.
Making Internal Video Calls within an organization (across multiple sites).
Intra-Cluster Alpha URI Dialing.
SIP integration between Cisco Unified Communications Manager Clusters.
Self Provisioning Users and Endpoints.
Call Admission Control.
Call Routing and Digit Manipulation.
Call Coverage and Hunt Pilots.
Partitions and Calling Search Spaces.
Factors effecting Video Quality.
System Maintenance and Backup.
Introduction to Cisco Webex Teams Components and Features
Cisco Unified Communications Architecture Review
Preferred Architecture for Enterprise Collaboration
Initial Cisco Collaboration Cloud Organization Configuration
Single Sign-On (SSO) Configuration
Webex Teams Message, Meeting, and Call Configuration
Desk Phone Control
Hybrid Call Service
Hybrid Calendar Service
Hybrid Directory Service
Cisco Webex Video Mesh
Hybrid Data Security Service
Bulk User Configuration
Webex Teams Client Features
Webex Teams Board
Barge and Privacy
Webex Teams Care
Password Reset Procedures
Cisco Webex TeamsHub
Cisco Webex Teams Hub Pro Pack
Reporting and Analytics for Cisco Webex Teams
Monitoring usage and capacity across cloud and on-premises products
Security considerations e.g. Firewall and Certificate Requirements
Additional topics may be added on request
Additional Information: This course runs as an open course in a flexible format based on the needs of the delegates. Alternatively, it can be tailored to meet the needs of a specific customer implementation and delivered to a closed group of delegates. Cisco Expressway security is covered in a separate workshop.