The course will provide the skills and knowledge necessary for day-to-day administration and management tasks of Cisco Unified Contact Centre Express in a Cisco Unified Communications Manager deployment. The focus will be on the administrative tasks required for adding, moving and changing agents as well as administering Cisco Unified Contact Centre Express messaging features. Delegates will learn how to create and modify Cisco Unified Contact Centre Express scripts.
Duration: 4 days
Pricing is for mainland UK delivery only.
deliver the training in all the main European languages.
cost for EMEA delivery £POA