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Understanding Cisco Contact Center Enterprise Foundations - CCEF

WGAC-CSC-CCEF

Schedule

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Currently there are no public dates for this course. We can offer you a private group training, or you can pre-register upfront for a future public class. Please contact us.

Description

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Introduction

The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will gain an understanding of contact center basics and describe the available Cisco contact center solutions and intended target customers. You will also focus on the Cisco Contact Center Enterprise (CCE) family of products and explore key features and functionality of the solution including architecture, major system components, and tools used for administration and reporting. This course is the foundation for additional courses required to deploy, configure, support, and troubleshoot Cisco CCE solutions.

Prerequisites & Audience

To fully benefit from this course, you should have the following knowledge:

Basic knowledge of networking (Windows Active Directory, SQL) and components (servers, routers, switch) is helpful but not required
Working knowledge of Unified Communications Manager and Voice Gateways
Basic understanding of IP networks

Recommended Cisco offerings that may help you meet these prerequisites:

Implementing and Administering Cisco Solutions (CCNA)
Understanding Cisco Collaboration Foundations (CLFNDU)

Course Benefits

This class will help you:

Learn how to manage timely, disparate data using CCER as a reporting solution
Apply the CCE as a business solution to deploy, troubleshoot, and tailor application usage to support business processes.
Understand the foundational components of Contact Center Enterprise solutions

Course Topics

Introduction to CCE

Cisco Contact Center Basics
Cisco Contact Center Fundamentals

Functionality of PCCE Components

Public Switched Telephone Network (PSTN) and Voice Gateways
Cisco Unified Border Element (CUBE)

Terms and Naming Conventions Used in CCE

CCE Access Environment
CCE Routing Configuration

Access Tools Available in CCE

Single Pane of Glass (SPOG)
Cisco Intelligent Contact Management (ICM) Configuration Manager

Discovering CCE Features Beyond Default

Agent Management
Agent Efficiency

Cisco courses

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Implementing Cisco Application Centric Infrastructure - Advanced - DCACIA

CODE: WGAC-CSC-DCACIA

Cisco SD-WAN Operation and Deployment - SDWFND

CODE: WGAC-CSC-SDWFND

Cisco BE6K CUCM TelePresence and Expressway Video Solutions - BE6KBC

CODE: WGAC-CSC-BE6KBC

Using Cisco Stealthwatch with Security Frameworks - UCWSF

CODE: WGAC-CSC-UCWSF

Programming for Network Engineers - PRNE

CODE: WGAC-CSC-PRNE

SD-Access and Catalyst 9k Programmability Workshop - SDA9KPW

CODE: WGAC-CSC-SDA9KPW

Securing Cloud Deployments With Cisco Technologies - SECCLD

CODE: WGAC-CSC-SECCLD

Cisco DNA - Cisco Programmability Fundamentals - DNAPF

CODE: WGAC-CSC-DNAPF

Implementing Cisco Multicast - MCAST

CODE: WGAC-CSC-MCAST

Introduction to Cisco Sales Express Collaboration for Account Managers - ECICS

CODE: WGAC-CSC-ECICS

Implementing and Operating Cisco Service Provider Network Core Technologies - SPCOR

CODE: WGAC-CSC-SPCOR

Cisco Prime 3.2 with WLC 8.4 Workshop - CPWW

CODE: WGAC-CSC-CPWW

Implementing Automation for Cisco Enterprise Solutions - ENAUI

CODE: WGAC-CSC-ENAUI

Managing LAN Infrastructure with Cisco Data Center Network Manager - DCNML

CODE: WGAC-CSC-DCNML

Cisco Fog Computing Solutions for AMs - FOGAM-WS

CODE: WGAC-CSC-FOGAM-WS

Operating Cisco IP Fabric for Media Solution - IPFMSN

CODE: WGAC-CSC-IPFMSN

Implementing Cisco Service Provider VPN Services - SPVI

CODE: WGAC-CSC-SPVI

Implementing Cisco Enterprise Advanced Routing and Services - ENARSI

CODE: WGAC-CSC-ENARSI

Generating Reports with Cisco Unified Intelligence Center - CGRUIC

CODE: WGAC-CSC-CGRUIC

Developing Applications Using Cisco Platforms and APIs - DEVCOR

CODE: WGAC-CSC-DEVCOR

Designing Cisco Enterprise Wireless Network - ENWLSD

CODE: WGAC-CSC-ENWLSD

Introduction to Cisco Sales Express Security - ESICS

CODE: WGAC-CSC-ESICS

Implementing and Operating Cisco Security Core Technologies - SCOR

CODE: WGAC-CSC-SCOR

Deploying Cisco Unified Contact Center Enterprise Software - DUCCE

CODE: WGAC-CSC-DUCCE

Introducing Cisco Nexus 9000 Switches in NXOS Mode - DCINX9K

CODE: WGAC-CSC-DCINX9K

Securing Cisco Digital Network Architecture (DNA) - DNASEC

CODE: WGAC-CSC-DNASEC

Implementing Cisco Service Provider Advanced Routing Solutions - SPRI

CODE: WGAC-CSC-SPRI

Securing Cisco Networks with Open Source Snort - SSFSNORT

CODE: WGAC-CSC-SSFSNORT

Implementing Cisco Advanced Call Control and Mobility Services - CLACCM

CODE: WGAC-CSC-CLACCM

Cisco Unified Attendant Console Standard End User - CUACSEU

CODE: WGAC-CSC-CUACSEU

Managing Enterprise Security with Cisco Security Manager - SSECMGT

CODE: WGAC-CSC-SSECMGT

Implementing Cisco SDWAN Solutions - SDWAN300

CODE: WGAC-CSC-SDWAN300

DNAC Activation and Assurance - DNACAA

CODE: WGAC-CSC-DNACAA

Implementing Cisco Collaboration Applications - CLICA

CODE: WGAC-CSC-CLICA

Cisco Policy Suite Core Technologies for Mobility - CPSCTM

CODE: WGAC-CSC-CPSCTM

Configuring Cisco MDS 9000 Switches - DCMDS

CODE: WGAC-CSC-DCMDS

Cisco Webex Teams & BE6K Implementation - WTHI

CODE: WGAC-CSC-WTHI

Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices - RSTECH

CODE: WGAC-CSC-RSTECH

Troubleshooting Cisco Data Center Infrastructure - DCIT

CODE: WGAC-CSC-DCIT

Cisco WebEx Teams Implementation - CWTI

CODE: WGAC-CSC-CWTI

Leveraging Cisco Intent-Based Networking DNA Assurance - DNAAS

CODE: WGAC-CSC-DNAAS

Cisco NSO Administration and DevOps - NSO303

CODE: WGAC-CSC-NSO303

Understanding Cisco Cybersecurity Operations Fundamentals - CBROPS

CODE: WGAC-CSC-CBROPS

5G Foundation - N15GFND

CODE: WGAC-CSC-N15GFND

Troubleshooting Cisco Application Centric Infrastructure - DCACIT

CODE: WGAC-CSC-DCACIT

Cisco ACI Troubleshooting Training - ACITS

CODE: WGAC-CSC-ACITS

Managing SAN Infrastructure with Cisco Data Center Network Manager v1.0 - DCNMS

CODE: WGAC-CSC-DCNMS

Implementing Automation for Cisco Data Center Solutions - DCAUI

CODE: WGAC-CSC-DCAUI

Deploying Cisco Unified Contact Center Express - UCCX

CODE: WGAC-CSC-UCCX

Cisco Mobility Express WiFi Solution Technical Training - CMEWFS

CODE: WGAC-CSC-CMEWFS

Use Case Workshop: Gaining Visibility of Deceptive Applications - UCWDA

CODE: WGAC-CSC-UCWDA

Deploying Basic Cisco Wireless LANs - WDBWL

CODE: WGAC-CSC-WDBWL

Implementing and Administering Cisco Solutions - Extended - CCNA8D

CODE: WGAC-CSC-CCNA8D

Cisco Unified Communications Manager Advanced Admin - CUCMAA

CODE: WGAC-CSC-CUCMAA

Cisco Stealthwatch Network - SNO

CODE: WGAC-CSC-SNO

Securing The Edge with Cisco SASE - SDWSEC

CODE: WGAC-CSC-SDWSEC

Introduction to Cisco Sales SMB Account Manager - SMBICS

CODE: WGAC-CSC-SMBICS

Cisco Software-Defined Access Implementation and Troubleshooting - SDAIT

CODE: WGAC-CSC-SDAIT

Implementing Cisco Catalyst 9000 Switches - ENC9K

CODE: WGAC-CSC-ENC9K

Cisco SD-WAN Design Clinic - SDWDES

CODE: WGAC-CSC-SDWDES

Cisco SD-WAN Umbrella Integration - SDWUMB

CODE: WGAC-CSC-SDWUMB

Engineering Cisco Meraki Solutions Part 1 - ECMS1

CODE: WGAC-CSC-ECMS1

Cisco Fog Computing Solutions for SEs - FOGSE-WS

CODE: WGAC-CSC-FOGSE-WS

Cisco Wireless Troubleshooting Workshop - CWTWIFI6

CODE: WGAC-CSC-CWTWIFI6

Administering Cisco DNA Spaces - DNASPA

CODE: WGAC-CSC-DNASPA

Securing Networks with Cisco Firepower NextGeneration IPS - SSFIPS

CODE: WGAC-CSC-SSFIPS

Engineering Cisco Meraki Solutions Part 2 - ECMS2

CODE: WGAC-CSC-ECMS2

Introducing Automation for Cisco Solutions - CSAU

CODE: WGAC-CSC-CSAU

Administering Cisco Unified Contact Center Enterprise Part 1 - AUCCE1

CODE: WGAC-CSC-AUCCE1

Configuring Cisco Unified Computing System - DCCUCS

CODE: WGAC-CSC-DCCUCS

Securing the Web with Cisco Web Security Appliance - SWSA

CODE: WGAC-CSC-SWSA

Implementing Segment Routing on Cisco IOS XR - SEGRTE201

CODE: WGAC-CSC-SEGRTE201

Implementing Cisco NX-OS Switches and Fabrics in the Data Center - DCNX

CODE: WGAC-CSC-DCNX

Cisco Collaboration Systems Release 12.x Administrator Workshop - CSR12ADMIN

CODE: WGAC-CSC-CSR12ADMIN

Implementing and Administering Cisco Solutions - CCNA

CODE: WGAC-CSC-CCNA

Performing CyberOps Using Cisco Security Technologies - CBRCOR

CODE: WGAC-CSC-CBRCOR

Implementing Automation for Cisco Service Provider Solutions - SPAUI

CODE: WGAC-CSC-SPAUI

Cisco Unified Communications Manager Intermediate Administration - CUCMIA

CODE: WGAC-CSC-CUCMIA

Introducing IP Fundamentals of Cisco Fabric for Media - IPFMFD

CODE: WGAC-CSC-IPFMFD

Stealthwatch Cloud Foundations - SWCF

CODE: WGAC-CSC-SWCF

Implementing Automation for Cisco Security Solutions - SAUI

CODE: WGAC-CSC-SAUI

Implementing and Operating Cisco Collaboration Core Technologies - CLCOR

CODE: WGAC-CSC-CLCOR

Administering Cisco Contact Center Enterprise - CCEA

CODE: WGAC-CSC-CCEA

Operating and Implementing Cisco WAN Automation Engine - WAE200

CODE: WGAC-CSC-WAE200

Wireshark Basic Principles - WBP

CODE: WGAC-CSC-WBP

Cisco Optical Technology Advanced - OPT300

CODE: WGAC-CSC-OPT300

Developing Applications and Automating Workflows using Cisco Core Platforms - DEVASC

CODE: WGAC-CSC-DEVASC

Cisco Stealthwatch Tuning - SWAT

CODE: WGAC-CSC-SWAT

Developing Applications for Cisco Webex and Webex Devices - DEVWBX

CODE: WGAC-CSC-DEVWBX

Understanding Cisco SDA Fundamentals - SDAFND

CODE: WGAC-CSC-SDAFND

Cisco Aggregation Services Router 9000 Series Essentials - ASR9KE

CODE: WGAC-CSC-ASR9KE

Cisco NSO Advanced for Python Programmers - NSO300

CODE: WGAC-CSC-NSO300

Cisco Stealthwatch Security - SSO

CODE: WGAC-CSC-SSO

Engineering Cisco Meraki Solutions Bundle - ECMSBC

CODE: WGAC-CSC-ECMSBC

Implementing Cisco Nexus 9000 Switches in NX-OS Mode - Advanced - DCNXA

CODE: WGAC-CSC-DCNXA

Implementing Cisco Contact Center Enterprise - CCEI

CODE: WGAC-CSC-CCEI

Implementing DevOps Solutions and Practices using Cisco Platforms - DEVOPS

CODE: WGAC-CSC-DEVOPS

Introduction to 802.1X Operations for Cisco Security Professionals

CODE: WGAC-CSC-802.1X

Configuring Cisco ISE Essentials for SD-Access - ISESDA

CODE: WGAC-CSC-ISESDA

Cisco UC Technical Training for Help Desk Engineers - UCTTHD

CODE: WGAC-CSC-UCTTHD

Understanding Cisco Data Center Foundations - DCFNDU

CODE: WGAC-CSC-DCFNDU

Cisco Unified Communications IPv6 Implementation - CUCIPI

CODE: WGAC-CSC-CUCIPI

Introduction to Cisco Sales - ICS

CODE: WGAC-CSC-ICS

Implementing Cisco Collaboration Cloud and Edge Solutions - CLCEI

CODE: WGAC-CSC-CLCEI

Cisco Unified Contact Centre Express UCCX Video Call Centre Implementation with Jabber - UCCXVCCI

CODE: WGAC-CSC-UCCXVCCI

Understanding Cisco Collaboration Foundations - CLFNDU

CODE: WGAC-CSC-CLFNDU

Bespoke Introduction to Customizing Reports with Cisco Unified Intelligence Center - BICRCUIC

CODE: WGAC-CSC-BICRCUIC

Cisco ASR 9000 Series IOS XR 64Bit Software Migration and Operational Enhancements - IOSXR211

CODE: WGAC-CSC-IOSXR211

Implementing Cisco Contact Center Enterprise Chat & Email - CCECE

CODE: WGAC-CSC-CCECE

Cisco Service Provider 5G Technologies Foundations - SPMBL100

CODE: WGAC-CSC-SPMBL100

Understanding Cisco Wireless Foundations - WLFNDU

CODE: WGAC-CSC-WLFNDU

Implementing and Operating Cisco Data Center Core Technologies - DCCOR

CODE: WGAC-CSC-DCCOR

Implementing Cisco Unified Communications Manager with Jabber - ICUCMJ

CODE: WGAC-CSC-ICUCMJ

Cisco ThousandEyes Deployment and Implementation - TEDI

CODE: WGAC-CSC-TEDI

Cisco Unified Communications Manager Advanced Administration with Jabber - UCMAAJ

CODE: WGAC-CSC-UCMAAJ

Introduction to Cisco Tetration Analytics™ Operations and Administration - TETOPS

CODE: WGAC-CSC-TETOPS

Introduction to Cisco IOS XR - IOSXR100

CODE: WGAC-CSC-IOSXR100

Cisco Umbrella Technical Workshop - CIUTW

CODE: WGAC-CSC-CIUTW

Cisco Stealthwatch Foundations - SF

CODE: WGAC-CSC-SF

Cisco Common Service Platform Collector Fundamentals - CSPCF

CODE: WGAC-CSC-CSPCF

Deploying Cloud Connect Solutions with Cisco Cloud Services Router 1000V - CLDCSR

CODE: WGAC-CSC-CLDCSR

Use Case Workshop: How to Hunt Insider Threats - UCWIT

CODE: WGAC-CSC-UCWIT

Deploying Cisco Unified Intelligence Center - DUIC

CODE: WGAC-CSC-DUIC

Introducing Cisco Cloud Consumer Security - SECICC

CODE: WGAC-CSC-SECICC

Cisco NCS 2000 Series Deploying 96-Channel Flex Spectrum - OPT201

CODE: WGAC-CSC-OPT201

Cisco Wireless AireOS / WiFi 6 Workshop - AIREOS-WIFI6

CODE: WGAC-CSC-AIREOS-WIFI6

Cisco Express Networking Bootcamp Engineer Track - OCSE

CODE: WGAC-CSC-OCSE

Deploying & Administering Cisco Unified Contact Center Enterprise (Accelerated) - DAUCCEBC

CODE: WGAC-CSC-DAUCCEBC

Protecting Against Malware Threats with Cisco AMP for Endpoints - SSFAMP

CODE: WGAC-CSC-SSFAMP

Implementing Cisco Collaboration Conferencing - CLCNF

CODE: WGAC-CSC-CLCNF

Developing Solutions using Cisco IoT and Edge Platforms - DEVIOT

CODE: WGAC-CSC-DEVIOT

Implementing Cisco Crosswork Network Controller - SPCNCI

CODE: WGAC-CSC-SPCNCI

Cisco Network Service Orchestrator NSO Essentials for Programmers and Network Architects v3.0 - NSO201

CODE: WGAC-CSC-NSO201

Adopting The Cisco Business Architecture Approach - DTBAA

CODE: WGAC-CSC-DTBAA

Cisco Virtual Wide Area Application Services - VWAAS

CODE: WGAC-CSC-VWAAS

Implementing Cisco SD-WAN Solutions - ENSDWI

CODE: WGAC-CSC-ENSDWI

Kubernetes Integration with Cisco CloudCenter Suite - CLDKUB

CODE: WGAC-CSC-CLDKUB

Implementing and Configuring Cisco Identity Services Engine - SISE

CODE: WGAC-CSC-SISE

Cisco Wireless LAN Security with ISE Workshop - WLSISE

CODE: WGAC-CSC-WLSISE

Implementing Cisco HyperFlex - DCIHX

CODE: WGAC-CSC-DCIHX

Designing Cisco Data Center Infrastructure - DCID

CODE: WGAC-CSC-DCID

Cisco IOS XR Ethernet VPN Implementation and Verification - IOSXR303

CODE: WGAC-CSC-IOSXR303

Cisco Contact Center Enterprise Advanced Admin & Reporting Boot Camp - CCEAARBC

CODE: WGAC-CSC-CCEAARBC

Planning and Deploying SD-Access Fundamentals (for Customers) v1.0 - CUST-SDA-FUND

CODE: WGAC-CSC-CUST-SDA-FUND

Selling Cisco SD-WAN - SCSDW

CODE: WGAC-CSC-SCSDW

Introduction to Cisco Finesse Agent Desktop - CIFAD

CODE: WGAC-CSC-CIFAD

Configuring BGP on Cisco Routers - BGP

CODE: WGAC-CSC-BGP

Implementing Cisco Converged SDN Transport Solution - SPSDNTXP

CODE: WGAC-CSC-SPSDNTXP

Implementing Automation for Cisco Collaboration Solutions - CLAUI

CODE: WGAC-CSC-CLAUI

Cisco IPv6 Fundamentals, Design & Deployment - IP6FD

CODE: WGAC-CSC-IP6FD

Introduction to Cisco Finesse Supervisor Desktop - CIFSD

CODE: WGAC-CSC-CIFSD

Cisco Stealthwatch for System Administrators - SSA

CODE: WGAC-CSC-SSA

Cisco Introduction to Artificial Intelligence - CIAI

CODE: WGAC-CSC-CIAI

Cisco Unified Contact Centre Express Bespoke UCCX CUCM CUC - CUCCE

CODE: WGAC-CSC-CUCCE

Use Case Workshop: Is My Network Configured Correctly - UCWCC

CODE: WGAC-CSC-UCWCC

ACI Integration and OpenStack - ACISTK

CODE: WGAC-CSC-ACISTK

Bespoke Cisco Unified Contact Centre Enterprise Workshop - BUCCXW

CODE: WGAC-CSC-BUCCXW

Cisco MDS 9000 Series Switches Overview - DCMDSO

CODE: WGAC-CSC-DCMDSO

Securing Networks with Cisco Firepower Next Generation Firewall - SSNGFW

CODE: WGAC-CSC-SSNGFW

Implementing Cisco Quality of Service - QOS

CODE: WGAC-CSC-QOS

Multicloud Management with Cisco CloudCenter Suite - CLDCCS

CODE: WGAC-CSC-CLDCCS

Designing Cisco Software-Defined Access Solutions - SDADS

CODE: WGAC-CSC-SDADS

Introducing Cisco Unified Computing System - DCIUCS

CODE: WGAC-CSC-DCIUCS

Cisco Unified Contact Centre Express Advanced Administration - CUCCXAA

CODE: WGAC-CSC-CUCCXAA

Administering Cisco Unified Contact Center Enterprise Part 2 - AUCCE2

CODE: WGAC-CSC-AUCCE2

Implementing an Integrated Threat Defense Solution - SECUR201

CODE: WGAC-CSC-SECUR201

Administering & Positioning Cisco Umbrella Operations - ADMUMB

CODE: WGAC-CSC-ADMUMB

Cisco Business Edition 6000/7000 v10.x Implementation and Administration - BE6KIA

CODE: WGAC-CSC-BE6KIA

Securing your Customer with DNA - DNAS

CODE: WGAC-CSC-DNAS

Implementing and Troubleshooting Networks using Cisco ThousandEyes - ENTEIT

CODE: WGAC-CSC-ENTEIT

Introducing and Configuring Cisco Unified Computing System Boot Camp - DCUCSBC

CODE: WGAC-CSC-DCUCSBC

Use Case Workshop; Are There Rogue Hosts in My Network - UCWRH

CODE: WGAC-CSC-UCWRH

Cisco Application Centric Infrastructure Operations and Troubleshooting - DCACIO

CODE: WGAC-CSC-DCACIO

Express Security for Systems Engineer Bootcamp - ASAESE

CODE: WGAC-CSC-ASAESE

Implementing Cisco MPLS - MPLS

CODE: WGAC-CSC-MPLS

Securing Email with Cisco Email Security Appliance - SESA

CODE: WGAC-CSC-SESA

Cisco Next Generation Wireless with Catalyst 9800 - CNGW9800

CODE: WGAC-CSC-CNGW9800

Self-Drive Cisco DNA Secure Mobility for SEs - SDDNA

CODE: WGAC-CSC-SDDNA

Troubleshooting Cisco Contact Center Enterprise - CCET

CODE: WGAC-CSC-CCET

Network Convergence System 5500 Series Router - NCS5500

CODE: WGAC-CSC-NCS5500

Implementing Cisco Application Centric Infrastructure - DCACI

CODE: WGAC-CSC-DCACI

Securing Cisco Networks with Snort Rule Writing Best Practices - SSFRULES

CODE: WGAC-CSC-SSFRULES

Implementing Cisco Enterprise SD-Branch v1.0 - ENSDBI

CODE: WGAC-CSC-ENSDBI

Networking & TCP/IP Fundamentals - NWF

CODE: WGAC-CSC-NWF

Administering Advanced Cisco Contact Center Enterprise - CCEAA

CODE: WGAC-CSC-CCEAA

Introduction to Cisco Sales Express Networking - ENICS

CODE: WGAC-CSC-ENICS

Bespoke Cisco Packaged Contact Centre Enterprise Workshop - BCPCCXW

CODE: WGAC-CSC-BCPCCXW

Understanding Cisco Contact Center Enterprise Foundations - CCEF

CODE: WGAC-CSC-CCEF

Implementing and Operating Cisco Enterprise Network Core Technologies - ENCOR

CODE: WGAC-CSC-ENCOR

Cisco Small Business Technical Overview Bootcamp - SBTO

CODE: WGAC-CSC-SBTO

Cisco Optical Technology Intermediate - OPT200

CODE: WGAC-CSC-OPT200

Implementing Secure Solutions with Virtual Private Networks - SVPN

CODE: WGAC-CSC-SVPN

Cisco IOS XR Broadband Network Gateway Implementation and Verification - IOSXR304

CODE: WGAC-CSC-IOSXR304

Cisco Webex Room Kit Support - CWRKS

CODE: WGAC-CSC-CWRKS

Cisco Small Business Technical Overview Exam Accelerated Bootcamp - SMBPPTO

CODE: WGAC-CSC-SMBPPTO

Reporting Cisco Contact Center Enterprise - CCER

CODE: WGAC-CSC-CCER

ASR 5000 ePDG System Configuration - EPDG1D

CODE: WGAC-CSC-EPDG1D

Cisco BE6K CUCM CMS and Expressway Video Solutions - BCCEV

CODE: WGAC-CSC-BCCEV

Cisco Contact Center Enterprise Fundamentals & Admin Boot Camp - CCEABC

CODE: WGAC-CSC-CCEABC

The Transformation of Industries Boot Camp - IOEBC

CODE: WGAC-CSC-IOEBC

Cisco Unified Attendant Console Standard Administration - CUACS

CODE: WGAC-CSC-CUACS

Cisco ASR 5000 ePDG System Administration - EPDG3D

CODE: WGAC-CSC-EPDG3D

Designing Cisco Enterprise Networks - ENSLD

CODE: WGAC-CSC-ENSLD

Cisco SD-WAN Service Provider Operations - SDWSPO

CODE: WGAC-CSC-SDWSPO

Transforming to a Cisco Intent-Based Network - IBNTRN

CODE: WGAC-CSC-IBNTRN

Implementing Cisco Enterprise Wireless Networks - ENWLSI

CODE: WGAC-CSC-ENWLSI

Bespoke Cisco SD Access Technical Training - BCSDATT

CODE: WGAC-CSC-BCSDATT

Cisco Customer Success Manager - DTCSM

CODE: WGAC-CSC-DTCSM

Cisco Meeting Server Implementation - CMSI

CODE: WGAC-CSC-CMSI

Cisco Meeting Server Support - SMSS

CODE: WGAC-CSC-SMSS

Cisco Unified Communications Security Implementation - CUCS

CODE: WGAC-CSC-CUCS

Cisco IOS XR 64-Bit Software Operational Enhancements - IOSXR210

CODE: WGAC-CSC-IOSXR210

Understanding Cisco Service Provider Network Foundations - SPFNDU

CODE: WGAC-CSC-SPFNDU

Cisco SD-WAN Day-N Advanced Monitoring & Troubleshooting - SDWADV

CODE: WGAC-CSC-SDWADV

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