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Administering Advanced Cisco Contact Center Enterprise - CCEAA

WGAC-CSC-CCEAA

Schedule

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Currently there are no public dates for this course. We can offer you a private group training, or you can pre-register upfront for a future public class. Please contact us.

Description

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Introduction

The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.

Prerequisites & Audience

To fully benefit from this course, you should have the following knowledge:

Basic knowledge of networking (Windows Active Directory, SQL) and components (servers, routers, switch) is helpful but not required.
Working knowledge of Unified Communications Manager and voice gateways
Basic understanding of Cisco Unified Contact Center Enterprise architecture and operation

Recommended Cisco offerings that may help you meet these prerequisites:

Administering Cisco Contact Center Enterprise (CCEA)
Understanding Cisco Contact Center Enterprise Foundations (CCEF)
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
Understanding Cisco Collaboration Foundations (CLFNDU)

Course Benefits

After taking this course, you should be able to:

Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities.
Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration.
Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop.
Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new.
Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop.
Successfully deploy Mobile Agent in a CCE Environment.
Successfully deploy Post Call Survey in a CCE Environment.

Course Topics

PCCE Review

Review PCCE Architecture and Components
Review PCCE Protocols

Introducing Bulk Import Tools

Use the PCCE Bulk Import Tool
Use Bulk Import Templates

Configuring Advanced Scripting and CCE Data Exchange

Design for Advanced Scripting
CCE Data Exchange

Cisco Unified Communications Manager Initiated Call Flows

Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models
Describe Subsequent Transfers

Using Gadgets to Customize the Finesse Desktop

Obtain Finesse Custom Gadgets
Deploy Finesse Custom Gadgets

Implementing Mobile Agent

Examine Mobile Agent Functionality
Identify Mobile Agent Architecture and Components

Implementing Post Call Survey

Examine Post Call Survey Functionality
Configure Post Call Survey

Cisco courses

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The Transformation of Industries Boot Camp - IOEBC

CODE: WGAC-CSC-IOEBC

Bespoke Cisco Unified Contact Centre Enterprise Workshop - BUCCXW

CODE: WGAC-CSC-BUCCXW

Implementing and Administering Cisco Solutions - Extended - CCNA8D

CODE: WGAC-CSC-CCNA8D

Express Security for Systems Engineer Bootcamp - ASAESE

CODE: WGAC-CSC-ASAESE

Understanding Cisco Cybersecurity Operations Fundamentals - CBROPS

CODE: WGAC-CSC-CBROPS

Implementing Cisco Application Centric Infrastructure - Advanced - DCACIA

CODE: WGAC-CSC-DCACIA

Cisco Business Edition 6000/7000 v10.x Implementation and Administration - BE6KIA

CODE: WGAC-CSC-BE6KIA

Implementing Secure Solutions with Virtual Private Networks - SVPN

CODE: WGAC-CSC-SVPN

Cisco BE6K CUCM CMS and Expressway Video Solutions - BCCEV

CODE: WGAC-CSC-BCCEV

Cisco Contact Center Enterprise Fundamentals & Admin Boot Camp - CCEABC

CODE: WGAC-CSC-CCEABC

Cisco NCS 2000 Series Deploying 96-Channel Flex Spectrum - OPT201

CODE: WGAC-CSC-OPT201

Cisco Unified Communications IPv6 Implementation - CUCIPI

CODE: WGAC-CSC-CUCIPI

Cisco SD-WAN Design Clinic - SDWDES

CODE: WGAC-CSC-SDWDES

Cisco Service Provider 5G Technologies Foundations - SPMBL100

CODE: WGAC-CSC-SPMBL100

Implementing Cisco HyperFlex - DCIHX

CODE: WGAC-CSC-DCIHX

ACI Integration and OpenStack - ACISTK

CODE: WGAC-CSC-ACISTK

Cisco Meeting Server Implementation - CMSI

CODE: WGAC-CSC-CMSI

Cisco Next Generation Wireless with Catalyst 9800 - CNGW9800

CODE: WGAC-CSC-CNGW9800

Understanding Cisco Data Center Foundations - DCFNDU

CODE: WGAC-CSC-DCFNDU

Cisco Webex Room Kit Support - CWRKS

CODE: WGAC-CSC-CWRKS

Cisco Stealthwatch for System Administrators - SSA

CODE: WGAC-CSC-SSA

Implementing and Operating Cisco Enterprise Network Core Technologies - ENCOR

CODE: WGAC-CSC-ENCOR

Cisco Prime 3.2 with WLC 8.4 Workshop - CPWW

CODE: WGAC-CSC-CPWW

Implementing Cisco Collaboration Applications - CLICA

CODE: WGAC-CSC-CLICA

Operating Cisco IP Fabric for Media Solution - IPFMSN

CODE: WGAC-CSC-IPFMSN

Cisco Unified Contact Centre Express Advanced Administration - CUCCXAA

CODE: WGAC-CSC-CUCCXAA

Planning and Deploying SD-Access Fundamentals (for Customers) v1.0 - CUST-SDA-FUND

CODE: WGAC-CSC-CUST-SDA-FUND

Use Case Workshop: Gaining Visibility of Deceptive Applications - UCWDA

CODE: WGAC-CSC-UCWDA

Implementing Cisco Nexus 9000 Switches in NX-OS Mode - Advanced - DCNXA

CODE: WGAC-CSC-DCNXA

Implementing and Operating Cisco Collaboration Core Technologies - CLCOR

CODE: WGAC-CSC-CLCOR

Cisco Optical Technology Intermediate - OPT200

CODE: WGAC-CSC-OPT200

Implementing Cisco Crosswork Network Controller - SPCNCI

CODE: WGAC-CSC-SPCNCI

Managing Enterprise Security with Cisco Security Manager - SSECMGT

CODE: WGAC-CSC-SSECMGT

Implementing and Administering Cisco Solutions - CCNA

CODE: WGAC-CSC-CCNA

Protecting Against Malware Threats with Cisco AMP for Endpoints - SSFAMP

CODE: WGAC-CSC-SSFAMP

Introducing Cisco Unified Computing System - DCIUCS

CODE: WGAC-CSC-DCIUCS

Stealthwatch Cloud Foundations - SWCF

CODE: WGAC-CSC-SWCF

Bespoke Cisco SD Access Technical Training - BCSDATT

CODE: WGAC-CSC-BCSDATT

Implementing Cisco Application Centric Infrastructure - DCACI

CODE: WGAC-CSC-DCACI

Cisco Unified Contact Centre Express Bespoke UCCX CUCM CUC - CUCCE

CODE: WGAC-CSC-CUCCE

5G Foundation - N15GFND

CODE: WGAC-CSC-N15GFND

Managing SAN Infrastructure with Cisco Data Center Network Manager v1.0 - DCNMS

CODE: WGAC-CSC-DCNMS

Implementing Cisco Collaboration Cloud and Edge Solutions - CLCEI

CODE: WGAC-CSC-CLCEI

Implementing and Operating Cisco Security Core Technologies - SCOR

CODE: WGAC-CSC-SCOR

Implementing Automation for Cisco Service Provider Solutions - SPAUI

CODE: WGAC-CSC-SPAUI

Cisco IOS XR Ethernet VPN Implementation and Verification - IOSXR303

CODE: WGAC-CSC-IOSXR303

Understanding Cisco SDA Fundamentals - SDAFND

CODE: WGAC-CSC-SDAFND

Programming for Network Engineers - PRNE

CODE: WGAC-CSC-PRNE

Cisco Software-Defined Access Implementation and Troubleshooting - SDAIT

CODE: WGAC-CSC-SDAIT

Cisco NSO Advanced for Python Programmers - NSO300

CODE: WGAC-CSC-NSO300

Use Case Workshop: Is My Network Configured Correctly - UCWCC

CODE: WGAC-CSC-UCWCC

Designing Cisco Enterprise Networks - ENSLD

CODE: WGAC-CSC-ENSLD

Cisco Stealthwatch Foundations - SF

CODE: WGAC-CSC-SF

Leveraging Cisco Intent-Based Networking DNA Assurance - DNAAS

CODE: WGAC-CSC-DNAAS

Introduction to Cisco Sales Express Networking - ENICS

CODE: WGAC-CSC-ENICS

Implementing Cisco Enterprise Advanced Routing and Services - ENARSI

CODE: WGAC-CSC-ENARSI

Multicloud Management with Cisco CloudCenter Suite - CLDCCS

CODE: WGAC-CSC-CLDCCS

Cisco Express Networking Bootcamp Engineer Track - OCSE

CODE: WGAC-CSC-OCSE

Transforming to a Cisco Intent-Based Network - IBNTRN

CODE: WGAC-CSC-IBNTRN

Networking & TCP/IP Fundamentals - NWF

CODE: WGAC-CSC-NWF

Cisco Unified Attendant Console Standard End User - CUACSEU

CODE: WGAC-CSC-CUACSEU

Cisco Application Centric Infrastructure Operations and Troubleshooting - DCACIO

CODE: WGAC-CSC-DCACIO

Administering Cisco DNA Spaces - DNASPA

CODE: WGAC-CSC-DNASPA

Cisco BE6K CUCM TelePresence and Expressway Video Solutions - BE6KBC

CODE: WGAC-CSC-BE6KBC

Implementing Cisco SD-WAN Solutions - ENSDWI

CODE: WGAC-CSC-ENSDWI

Introducing IP Fundamentals of Cisco Fabric for Media - IPFMFD

CODE: WGAC-CSC-IPFMFD

Securing The Edge with Cisco SASE - SDWSEC

CODE: WGAC-CSC-SDWSEC

Introduction to 802.1X Operations for Cisco Security Professionals

CODE: WGAC-CSC-802.1X

Cisco Unified Contact Centre Express UCCX Video Call Centre Implementation with Jabber - UCCXVCCI

CODE: WGAC-CSC-UCCXVCCI

Implementing Cisco NX-OS Switches and Fabrics in the Data Center - DCNX

CODE: WGAC-CSC-DCNX

Cisco Fog Computing Solutions for AMs - FOGAM-WS

CODE: WGAC-CSC-FOGAM-WS

Implementing Cisco Catalyst 9000 Switches - ENC9K

CODE: WGAC-CSC-ENC9K

Implementing Cisco Converged SDN Transport Solution - SPSDNTXP

CODE: WGAC-CSC-SPSDNTXP

Implementing Cisco Collaboration Conferencing - CLCNF

CODE: WGAC-CSC-CLCNF

Cisco Introduction to Artificial Intelligence - CIAI

CODE: WGAC-CSC-CIAI

Cisco Fog Computing Solutions for SEs - FOGSE-WS

CODE: WGAC-CSC-FOGSE-WS

Implementing Cisco Enterprise SD-Branch v1.0 - ENSDBI

CODE: WGAC-CSC-ENSDBI

Deploying Basic Cisco Wireless LANs - WDBWL

CODE: WGAC-CSC-WDBWL

Implementing an Integrated Threat Defense Solution - SECUR201

CODE: WGAC-CSC-SECUR201

Implementing Cisco Contact Center Enterprise - CCEI

CODE: WGAC-CSC-CCEI

Cisco Wireless Troubleshooting Workshop - CWTWIFI6

CODE: WGAC-CSC-CWTWIFI6

Cisco ACI Troubleshooting Training - ACITS

CODE: WGAC-CSC-ACITS

SD-Access and Catalyst 9k Programmability Workshop - SDA9KPW

CODE: WGAC-CSC-SDA9KPW

Engineering Cisco Meraki Solutions Part 1 - ECMS1

CODE: WGAC-CSC-ECMS1

Securing your Customer with DNA - DNAS

CODE: WGAC-CSC-DNAS

Cisco Wireless LAN Security with ISE Workshop - WLSISE

CODE: WGAC-CSC-WLSISE

Implementing DevOps Solutions and Practices using Cisco Platforms - DEVOPS

CODE: WGAC-CSC-DEVOPS

Administering Cisco Unified Contact Center Enterprise Part 2 - AUCCE2

CODE: WGAC-CSC-AUCCE2

Cisco ASR 9000 Series IOS XR 64Bit Software Migration and Operational Enhancements - IOSXR211

CODE: WGAC-CSC-IOSXR211

Understanding Cisco Contact Center Enterprise Foundations - CCEF

CODE: WGAC-CSC-CCEF

Cisco Webex Teams & BE6K Implementation - WTHI

CODE: WGAC-CSC-WTHI

Reporting Cisco Contact Center Enterprise - CCER

CODE: WGAC-CSC-CCER

Deploying Cisco Unified Contact Center Enterprise Software - DUCCE

CODE: WGAC-CSC-DUCCE

Implementing Cisco SDWAN Solutions - SDWAN300

CODE: WGAC-CSC-SDWAN300

Cisco Unified Attendant Console Standard Administration - CUACS

CODE: WGAC-CSC-CUACS

Network Convergence System 5500 Series Router - NCS5500

CODE: WGAC-CSC-NCS5500

Managing LAN Infrastructure with Cisco Data Center Network Manager - DCNML

CODE: WGAC-CSC-DCNML

Cisco IOS XR 64-Bit Software Operational Enhancements - IOSXR210

CODE: WGAC-CSC-IOSXR210

Cisco SD-WAN Service Provider Operations - SDWSPO

CODE: WGAC-CSC-SDWSPO

Performing CyberOps Using Cisco Security Technologies - CBRCOR

CODE: WGAC-CSC-CBRCOR

DNAC Activation and Assurance - DNACAA

CODE: WGAC-CSC-DNACAA

Introduction to Cisco Finesse Agent Desktop - CIFAD

CODE: WGAC-CSC-CIFAD

Implementing Automation for Cisco Security Solutions - SAUI

CODE: WGAC-CSC-SAUI

Introduction to Cisco IOS XR - IOSXR100

CODE: WGAC-CSC-IOSXR100

Implementing Automation for Cisco Collaboration Solutions - CLAUI

CODE: WGAC-CSC-CLAUI

Implementing and Operating Cisco Data Center Core Technologies - DCCOR

CODE: WGAC-CSC-DCCOR

Cisco Stealthwatch Tuning - SWAT

CODE: WGAC-CSC-SWAT

Cisco Aggregation Services Router 9000 Series Essentials - ASR9KE

CODE: WGAC-CSC-ASR9KE

Introduction to Cisco Sales SMB Account Manager - SMBICS

CODE: WGAC-CSC-SMBICS

Introducing Cisco Nexus 9000 Switches in NXOS Mode - DCINX9K

CODE: WGAC-CSC-DCINX9K

Administering Cisco Unified Contact Center Enterprise Part 1 - AUCCE1

CODE: WGAC-CSC-AUCCE1

Introduction to Cisco Sales Express Security - ESICS

CODE: WGAC-CSC-ESICS

Troubleshooting Cisco Data Center Infrastructure - DCIT

CODE: WGAC-CSC-DCIT

Configuring Cisco ISE Essentials for SD-Access - ISESDA

CODE: WGAC-CSC-ISESDA

Introduction to Cisco Finesse Supervisor Desktop - CIFSD

CODE: WGAC-CSC-CIFSD

Self-Drive Cisco DNA Secure Mobility for SEs - SDDNA

CODE: WGAC-CSC-SDDNA

Securing Email with Cisco Email Security Appliance - SESA

CODE: WGAC-CSC-SESA

Introduction to Cisco Sales Express Collaboration for Account Managers - ECICS

CODE: WGAC-CSC-ECICS

Securing Cisco Digital Network Architecture (DNA) - DNASEC

CODE: WGAC-CSC-DNASEC

Cisco Stealthwatch Security - SSO

CODE: WGAC-CSC-SSO

Adopting The Cisco Business Architecture Approach - DTBAA

CODE: WGAC-CSC-DTBAA

Implementing and Configuring Cisco Identity Services Engine - SISE

CODE: WGAC-CSC-SISE

Administering & Positioning Cisco Umbrella Operations - ADMUMB

CODE: WGAC-CSC-ADMUMB

Cisco IPv6 Fundamentals, Design & Deployment - IP6FD

CODE: WGAC-CSC-IP6FD

Administering Cisco Contact Center Enterprise - CCEA

CODE: WGAC-CSC-CCEA

Cisco Meeting Server Support - SMSS

CODE: WGAC-CSC-SMSS

Designing Cisco Data Center Infrastructure - DCID

CODE: WGAC-CSC-DCID

Kubernetes Integration with Cisco CloudCenter Suite - CLDKUB

CODE: WGAC-CSC-CLDKUB

Using Cisco Stealthwatch with Security Frameworks - UCWSF

CODE: WGAC-CSC-UCWSF

Configuring Cisco Unified Computing System - DCCUCS

CODE: WGAC-CSC-DCCUCS

Deploying Cloud Connect Solutions with Cisco Cloud Services Router 1000V - CLDCSR

CODE: WGAC-CSC-CLDCSR

Cisco NSO Administration and DevOps - NSO303

CODE: WGAC-CSC-NSO303

Cisco Unified Communications Manager Intermediate Administration - CUCMIA

CODE: WGAC-CSC-CUCMIA

Securing Cisco Networks with Open Source Snort - SSFSNORT

CODE: WGAC-CSC-SSFSNORT

Cisco Virtual Wide Area Application Services - VWAAS

CODE: WGAC-CSC-VWAAS

Securing Cloud Deployments With Cisco Technologies - SECCLD

CODE: WGAC-CSC-SECCLD

Cisco Contact Center Enterprise Advanced Admin & Reporting Boot Camp - CCEAARBC

CODE: WGAC-CSC-CCEAARBC

Generating Reports with Cisco Unified Intelligence Center - CGRUIC

CODE: WGAC-CSC-CGRUIC

Introduction to Cisco Sales - ICS

CODE: WGAC-CSC-ICS

Understanding Cisco Collaboration Foundations - CLFNDU

CODE: WGAC-CSC-CLFNDU

Implementing and Troubleshooting Networks using Cisco ThousandEyes - ENTEIT

CODE: WGAC-CSC-ENTEIT

Cisco WebEx Teams Implementation - CWTI

CODE: WGAC-CSC-CWTI

Introduction to Cisco Tetration Analytics™ Operations and Administration - TETOPS

CODE: WGAC-CSC-TETOPS

Cisco Collaboration Systems Release 12.x Administrator Workshop - CSR12ADMIN

CODE: WGAC-CSC-CSR12ADMIN

Developing Applications Using Cisco Platforms and APIs - DEVCOR

CODE: WGAC-CSC-DEVCOR

ASR 5000 ePDG System Configuration - EPDG1D

CODE: WGAC-CSC-EPDG1D

Configuring BGP on Cisco Routers - BGP

CODE: WGAC-CSC-BGP

Operating and Implementing Cisco WAN Automation Engine - WAE200

CODE: WGAC-CSC-WAE200

Cisco MDS 9000 Series Switches Overview - DCMDSO

CODE: WGAC-CSC-DCMDSO

Bespoke Introduction to Customizing Reports with Cisco Unified Intelligence Center - BICRCUIC

CODE: WGAC-CSC-BICRCUIC

Deploying Cisco Unified Intelligence Center - DUIC

CODE: WGAC-CSC-DUIC

Engineering Cisco Meraki Solutions Bundle - ECMSBC

CODE: WGAC-CSC-ECMSBC

Introducing Automation for Cisco Solutions - CSAU

CODE: WGAC-CSC-CSAU

Configuring Cisco MDS 9000 Switches - DCMDS

CODE: WGAC-CSC-DCMDS

Developing Solutions using Cisco IoT and Edge Platforms - DEVIOT

CODE: WGAC-CSC-DEVIOT

Cisco SD-WAN Umbrella Integration - SDWUMB

CODE: WGAC-CSC-SDWUMB

Designing Cisco Enterprise Wireless Network - ENWLSD

CODE: WGAC-CSC-ENWLSD

Use Case Workshop: How to Hunt Insider Threats - UCWIT

CODE: WGAC-CSC-UCWIT

Introducing Cisco Cloud Consumer Security - SECICC

CODE: WGAC-CSC-SECICC

Understanding Cisco Wireless Foundations - WLFNDU

CODE: WGAC-CSC-WLFNDU

Engineering Cisco Meraki Solutions Part 2 - ECMS2

CODE: WGAC-CSC-ECMS2

Implementing Cisco Contact Center Enterprise Chat & Email - CCECE

CODE: WGAC-CSC-CCECE

Cisco UC Technical Training for Help Desk Engineers - UCTTHD

CODE: WGAC-CSC-UCTTHD

Cisco Small Business Technical Overview Exam Accelerated Bootcamp - SMBPPTO

CODE: WGAC-CSC-SMBPPTO

Cisco Stealthwatch Network - SNO

CODE: WGAC-CSC-SNO

Administering Advanced Cisco Contact Center Enterprise - CCEAA

CODE: WGAC-CSC-CCEAA

Implementing Cisco MPLS - MPLS

CODE: WGAC-CSC-MPLS

Use Case Workshop; Are There Rogue Hosts in My Network - UCWRH

CODE: WGAC-CSC-UCWRH

Cisco Small Business Technical Overview Bootcamp - SBTO

CODE: WGAC-CSC-SBTO

Deploying Cisco Unified Contact Center Express - UCCX

CODE: WGAC-CSC-UCCX

Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices - RSTECH

CODE: WGAC-CSC-RSTECH

Implementing Cisco Multicast - MCAST

CODE: WGAC-CSC-MCAST

Cisco Unified Communications Manager Advanced Admin - CUCMAA

CODE: WGAC-CSC-CUCMAA

Troubleshooting Cisco Application Centric Infrastructure - DCACIT

CODE: WGAC-CSC-DCACIT

Cisco Wireless AireOS / WiFi 6 Workshop - AIREOS-WIFI6

CODE: WGAC-CSC-AIREOS-WIFI6

Implementing Segment Routing on Cisco IOS XR - SEGRTE201

CODE: WGAC-CSC-SEGRTE201

Bespoke Cisco Packaged Contact Centre Enterprise Workshop - BCPCCXW

CODE: WGAC-CSC-BCPCCXW

Implementing Cisco Quality of Service - QOS

CODE: WGAC-CSC-QOS

Cisco Policy Suite Core Technologies for Mobility - CPSCTM

CODE: WGAC-CSC-CPSCTM

Cisco Mobility Express WiFi Solution Technical Training - CMEWFS

CODE: WGAC-CSC-CMEWFS

Cisco Umbrella Technical Workshop - CIUTW

CODE: WGAC-CSC-CIUTW

Cisco ASR 5000 ePDG System Administration - EPDG3D

CODE: WGAC-CSC-EPDG3D

Implementing and Operating Cisco Service Provider Network Core Technologies - SPCOR

CODE: WGAC-CSC-SPCOR

Deploying & Administering Cisco Unified Contact Center Enterprise (Accelerated) - DAUCCEBC

CODE: WGAC-CSC-DAUCCEBC

Securing Networks with Cisco Firepower Next Generation Firewall - SSNGFW

CODE: WGAC-CSC-SSNGFW

Designing Cisco Software-Defined Access Solutions - SDADS

CODE: WGAC-CSC-SDADS

Securing Networks with Cisco Firepower NextGeneration IPS - SSFIPS

CODE: WGAC-CSC-SSFIPS

Developing Applications and Automating Workflows using Cisco Core Platforms - DEVASC

CODE: WGAC-CSC-DEVASC

Implementing Cisco Unified Communications Manager with Jabber - ICUCMJ

CODE: WGAC-CSC-ICUCMJ

Cisco SD-WAN Operation and Deployment - SDWFND

CODE: WGAC-CSC-SDWFND

Troubleshooting Cisco Contact Center Enterprise - CCET

CODE: WGAC-CSC-CCET

Introducing and Configuring Cisco Unified Computing System Boot Camp - DCUCSBC

CODE: WGAC-CSC-DCUCSBC

Cisco Customer Success Manager - DTCSM

CODE: WGAC-CSC-DTCSM

Cisco Unified Communications Manager Advanced Administration with Jabber - UCMAAJ

CODE: WGAC-CSC-UCMAAJ

Developing Applications for Cisco Webex and Webex Devices - DEVWBX

CODE: WGAC-CSC-DEVWBX

Implementing Automation for Cisco Enterprise Solutions - ENAUI

CODE: WGAC-CSC-ENAUI

Cisco Optical Technology Advanced - OPT300

CODE: WGAC-CSC-OPT300

Cisco ThousandEyes Deployment and Implementation - TEDI

CODE: WGAC-CSC-TEDI

Implementing Cisco Service Provider VPN Services - SPVI

CODE: WGAC-CSC-SPVI

Cisco Unified Communications Security Implementation - CUCS

CODE: WGAC-CSC-CUCS

Implementing Cisco Service Provider Advanced Routing Solutions - SPRI

CODE: WGAC-CSC-SPRI

Cisco IOS XR Broadband Network Gateway Implementation and Verification - IOSXR304

CODE: WGAC-CSC-IOSXR304

Cisco Network Service Orchestrator NSO Essentials for Programmers and Network Architects v3.0 - NSO201

CODE: WGAC-CSC-NSO201

Understanding Cisco Service Provider Network Foundations - SPFNDU

CODE: WGAC-CSC-SPFNDU

Selling Cisco SD-WAN - SCSDW

CODE: WGAC-CSC-SCSDW

Securing Cisco Networks with Snort Rule Writing Best Practices - SSFRULES

CODE: WGAC-CSC-SSFRULES

Cisco Common Service Platform Collector Fundamentals - CSPCF

CODE: WGAC-CSC-CSPCF

Cisco DNA - Cisco Programmability Fundamentals - DNAPF

CODE: WGAC-CSC-DNAPF

Securing the Web with Cisco Web Security Appliance - SWSA

CODE: WGAC-CSC-SWSA

Cisco SD-WAN Day-N Advanced Monitoring & Troubleshooting - SDWADV

CODE: WGAC-CSC-SDWADV

Implementing Automation for Cisco Data Center Solutions - DCAUI

CODE: WGAC-CSC-DCAUI

Implementing Cisco Enterprise Wireless Networks - ENWLSI

CODE: WGAC-CSC-ENWLSI

Implementing Cisco Advanced Call Control and Mobility Services - CLACCM

CODE: WGAC-CSC-CLACCM

Wireshark Basic Principles - WBP

CODE: WGAC-CSC-WBP

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