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Supporting IP Office™ Platform Release 11 - 78201V
WGAC-AVA-78201V
Schedule
See all CoursesProfessional Services & Support
Description
- Intermediate knowledge of Voice over IP (VOIP) technology.
- Intermediate knowledge of Session Internet Protocol (SIP)
- ACIS-7720 - Avaya IP Office™ Platform
- Review the hardware and software components of an IP Office Platform solution
- Introduce security administration processes to secure the IP Office Platfom
- Introduce the upgrade procedures for the IP Office Platform
- Identify the processes to backup and restore the solution
- Introduce the tools available to troubleshoot the IP Office Platform
- Identify and prepare log files for troubleshooting analyses
- Practice what you learnt and use the knowledgebase articles to solve issues
Course Sylabus :
- Module 01 - Midmarket Core Products
- Module 02 - Security Administration
- Module 03 - Security Administration (Exercise)
- Module 04 - Offline Configuration
- Module 05 - IP Office Upgrade
- Module 06 - Backup and Restore
- Module 07 - Call Flows
- Module 08 - IP Office Common Issues
- Module 09 - System Status SSA
- Module 10 - System Status Application (Exercise)
- Module 11 - Alarms and Errors
- Module 12 - System Monitor
- Module 13 - System Monitor (Exercise)
- Module 14 - Log Files
- Module 15 - Wireshark and Ping
- Module 16 – Wireshark (Exercise)
- Module 17 - Demo Case
- Module 18 - Case Study's (Exercise)
- Module 19 - Practical Troubleshooting (Exercise)
- Intermediate knowledge of Voice over IP (VOIP) technology.
- Intermediate knowledge of Session Internet Protocol (SIP)
- ACIS-7720 - Avaya IP Office™ Platform
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