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IP Office™ Platform Basic Integration and Configuration - 77200V

WGAC-AVA-7720C

Avaya

Description

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Introduction

This instructor led course is designed for individuals responsible for implementing, customizing and administering an IP Office™ Platform solution

Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises

This course is recommended for students preparing to take the ACIS-7720

IP Office™ Platform credential online test.

Prerequisites & Audience

Recommended knowledge:

  • Basic knowledge of Voice over IP (VOIP) technology.
  • Basic knowledge of Session Internet Protocol (SIP)
Course Benefits
Course Topics

Key objectives for this offer include the ability to:

  • Identify the IP500v2 hardware and software components.
  • Identify configuration settings using the IP Office Manager.
  • Identify the IP Office 500v2 Editions and the different Server Editions.
  • Identify the installation and ignition process for Server Edition.
  • Utilize the Web Management for Server Edition.
  • Access Manager, Voicemail Pro Application, and One-X Server using Web Management.
  • Configure settings for users, hunt groups and trunks.
  • Identify installation requirements for IP Office applications.
  • Hardware, software and licensing requirements.
  • IP Office Manager settings, including offline configuration.
  • Describe the VoIP basic functionality.
  • Configure SIP and IP Endpoints.
  • Utilize System Security and the different access levels.
  • Identify the use of System Alarms.
  • Explain different monitoring and analysis methods using System Status Application (SSA) and Monitoring for trouble shooting.
  • Describe the use of the Application Server.
  • Identify the basic features of VoiceMail / VoiceMail Pro.
  • Configure Call Flow in the Voicemail Pro.
  • Summarize the functionality of one-X®

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