This 4-day Virtual Instructor-Led course is designed for individuals responsible for Integrating Avaya IP Office™ Platform.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
This course is recommended for students preparing to take the 77201X - Avaya IP Office™ Platform Basic Integration and Configuration Exam

• Basic knowledge of Session Initiation Protocol (SIP) fundamentals
• Basic knowledge of Voice over IP (VoIP) technology

• Identifying the hardware and software components of a IP Office Platform solution
• Identify the installation and ignition process of an IP Office Server Edition system
• Identify configuration capabilities of the IP Office management tools
• Identifying licensing requirements of a IP Office solution
• Perform both online and offline configuration tasks using the IP Office Manager and the Web Manager
• Configure SIP and IP Endpoints, settings for users, hunt groups and trunks
• Identify the basic features and configure the integrated Voicemail and VoiceMail Pro including VoiceMail Pro call flows
• Deploy and configure IP Office Media Manager
• Describe the Avaya Session Border Controller integration into an IP Office solution

Course Sylabus :

• Module 01 - Avaya IP Office Platform System Overview
• Module 02 - Avaya IP Office Platform Server Edition
• Module 03 - Installing Server Edition
• Module 04 - Ignition Wizard (Exercise)
• Module 05 - Avaya IP Office Platform 500V2 System Components
• Module 06 - UCM V2 and IP Office SE Application Server
• Module 07 - Configuration Wizard
• Module 08 - Configuration Wizard (Exercise)
• Module 09 - IP Office Manager
• Module 10 - System Settings
• Module 11 - IP Office Manager (Exercise)
• Module 12 – IP Office Platform Licensing
• Module 13 - IPO Licensing (Exercise)
• Module 14 - File Management using IPO Manager
• Module 15 - SE File Management (Exercise)
• Module 16 - Server Edition Web Management
• Module 17 - Web Management (Exercise)
• Module 18 - System Overview: Telephones
• Module 19 - Extensions and Users
• Module 20 - Extensions and Users (Exercise)
• Module 21 - Avaya Workplace
• Module 22 - Configuring and connecting Avaya Workplace (Exercise)
• Module 23 - IP Office Web Client
• Module 24 - Web Client (Exercise)
• Module 25 - Soft Console
• Module 26 - Hunt Groups
• Module 27 - Hunt Groups (Exercise)
• Module 28 - Short Codes
• Module 29 - Short Codes (Exercise)
• Module 30 - Time Profiles
• Module 31 - Time Profiles (Exercise)
• Module 32 - Out Going Routing and Alternate Routing Selection
• Module 33 - Incoming Call Routes
• Module 34 - Lines and Trunks
• Module 35 - SIP Trunks (Exercise)
• Module 36 - Hot Desking User
• Module 37 - User Right and Templates
• Module 38 - User Right and Templates (Exercise)
• Module 39 - Mobility Call Control
• Module 40 - IP Office Voicemail Overview
• Module 41 - Configuring Voicemail (Exercise)
• Module 42 – Announcements
• Module 43 – Announcements (Exercise)
• Module 44 - Voicemail Pro Interface
• Module 45 - Voicemail Pro Client (Exercise)
• Module 46 - Voicemail Pro Call Flows
• Module 47 - Importing Call Flow (Exercise)
• Module 48 - Actions, Variables, Conditions and Auto Attendant
• Module 49 - Call Flows and Auto Attendants (Exercise)
• Module 50 - Avaya IP Office Media Manager
• Module 51 - IP Office Media Manager (Exercise)
• Module 52 – Avaya Session Border Controller Integration Overview