This instructor led course is designed for individuals responsible for implementing, customizing and administering an IP Office™ Platform solution

Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises

This course is recommended for students preparing to take the ACIS-7720

IP Office™ Platform credential online test.

Recommended knowledge:

• Basic knowledge of Voice over IP (VOIP) technology.
• Basic knowledge of Session Internet Protocol (SIP)

Key objectives for this offer include the ability to:

• Identify the IP500v2 hardware and software components.
• Identify configuration settings using the IP Office Manager.

• Identify the IP Office 500v2 Editions and the different Server Editions.
• Identify the installation and ignition process for Server Edition.
• Utilize the Web Management for Server Edition.
• Access Manager, Voicemail Pro Application, and One-X Server using Web Management.
• Configure settings for users, hunt groups and trunks.
• Identify installation requirements for IP Office applications.

• Hardware, software and licensing requirements.
• IP Office Manager settings, including offline configuration.
• Describe the VoIP basic functionality.
• Configure SIP and IP Endpoints.
• Utilize System Security and the different access levels.
• Identify the use of System Alarms.
• Explain different monitoring and analysis methods using System Status Application (SSA) and Monitoring for trouble shooting.
• Describe the use of the Application Server.
• Identify the basic features of VoiceMail / VoiceMail Pro.
• Configure Call Flow in the Voicemail Pro.
• Summarize the functionality of one-X^®