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AudioCodes SBC Testing & Troubleshooting class

WGAC-ADO-TRBS-ACA

Audiocodes

Description

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Introduction

The course covers topics and techniques for troubleshooting AudioCodes 
SBC using Syslog and other tools.


This is a lab-oriented class designed to help you gain troubleshooting 
experience before attending more advanced courses. You will debug an
Enterprise SBC (E-SBC) environment using the Demo lab system and 
simulated case logs

Prerequisites & Audience

Student profile: Tier 1, 2 and 3 supports, Sales Engineers, Trainers, Technical Writers, Developers, and other technical staff supporting AudioCodes equipment holding an expired/valid ACA certificate.

Prerequisites: An ACA certificate

Course Benefits
ACA (AudioCodes Certificate Associated) certification renewal
Course Topics

Students are expected to be active participants in the learning process. Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in the use and support of AudioCodes SBC products. On completion of the course, students will be able to:

• Configure the parameters required by the SBC

• Configure the SBC for SIP trunking

• Troubleshoot faults related to:

? Generic faults

? Classification faults

? Routing faults

? Transcoding faults

? Manipulation faults (number & message)

? Use test call for media handling 

Audiocodes courses


AudioCodes Session Border Controllers Essentials & Configuration - SBC-BSC
CODE: WGAC-ADO-SBC-BSC
AudioCodes SBC in Microsoft Teams Environment: Essentials & Configuration - MTE
CODE: WGAC-ADO-MTE
AudioCodes SBC: Advanced Routing & Multitenancy - ADVROUTMAN
CODE: WGAC-ADO-ADVROUTMAN
AudioCodes SBC: Advanced Interworking & Security - ADVINTSEC
CODE: WGAC-ADO-ADVINTSEC
AudioCodes One Voice Operation Center (OVOC)
CODE: WGAC-ADO-OVOC
AudioCodes SBC Testing & Troubleshooting class
CODE: WGAC-ADO-TRBS-ACA
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