AudioCodes One Voice Operation Center - OVOC

Students are expected to be active participants in the learning process. Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in the use and support of AudioCodes products. On completion of the course, students will be able to:

• Perform gateway configuration and maintenance actions using the OVOC

• Define new OVOC System/global and tenant users

• Work with alarms

• Understand AudioCodes OVOC solution for real-time management of VoIP traffic

• Know OVOC features and abilities

• Be able to configure enterprise/ITSP network in OVOC

• Be able to navigate in the OVOC and find required information

• Be familiar with the IP Phone Manager Pro server application

• Know how to pull the PM Metrics

• Have the ability to view the PM Data Results

OVOC Overview
OVOC - Getting started
Topology View
System Management
License Pool
Alarms Management
Performance Monitoring
Configuration Management
Security Management

Voice Quality Measurement

OVOC for Voice Quality Measurement

OVOC Server Preparation

Network Quality View • Statistics

Quality Statistics on Calls

Information on User Experience

Producing Reports

Device Manager

Integrated Third Party Application