AudioCodes One Voice Operation Center (OVOC)

Students are expected to be active participants in the learning process. Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in the use and support of AudioCodes products. On completion of the course, students will be able to:

• Perform gateway configuration and maintenance actions using the OVOC

• Define new OVOC System/global and tenant users

• Work with alarms

• Understand AudioCodes OVOC solution for real-time management of VoIP traffic

• Know OVOC features and abilities

• Be able to configure enterprise/ITSP network in OVOC

• Be able to navigate in the OVOC and find required information

• Be familiar with the IP Phone Manager Pro server application

• Know how to pull the PM Metrics

• Have the ability to view the PM Data Results

OVOC Overview
OVOC - Getting started
Topology View
System Management
License Pool
Alarms Management
Performance Monitoring
Configuration Management
Security Management

Voice Quality Measurement

OVOC for Voice Quality Measurement

OVOC Server Preparation

Network Quality View • Statistics

Quality Statistics on Calls

Information on User Experience

Producing Reports

Device Manager

Integrated Third Party Application