AudioCodes One Voice Operation Center - OVOC
WGAC-ADO-OVOC
Schedule
Description
Students are expected to be active participants in the learning process. Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in the use and support of AudioCodes products. On completion of the course, students will be able to:
• Perform gateway configuration and maintenance actions using the OVOC
• Define new OVOC System/global and tenant users
• Work with alarms
• Understand AudioCodes OVOC solution for real-time management of VoIP traffic
• Know OVOC features and abilities
• Be able to configure enterprise/ITSP network in OVOC
• Be able to navigate in the OVOC and find required information
• Be familiar with the IP Phone Manager Pro server application
• Know how to pull the PM Metrics
• Have the ability to view the PM Data Results
OVOC Overview
OVOC - Getting started
Topology View
System Management
License Pool
Alarms Management
Performance Monitoring
Configuration Management
Security Management
Voice Quality Measurement
OVOC for Voice Quality Measurement
OVOC Server Preparation
Network Quality View • Statistics
Quality Statistics on Calls
Information on User Experience
Producing Reports
Device Manager
Integrated Third Party Application