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AudioCodes Routing Manager (ARM)

WGAC-ADO-ARM

Schedule

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Description

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Introduction

This course covers the configuration, maintenance and administration of the AudioCodes Routing Manager. The course will cover a general introduction, its usage and the main features included in ARM. Through the explanation and online demos, students will gain experience in configuring and monitoring the operation of ARM.

Student profile: Systems Engineers, Network Architects, Consultants, and Integrators who are responsible for the planning, design, implementation, maintenance and troubleshooting of call routing and policy management in a heterogeneous voice network.

Prerequisites & Audience

Students are expected to have an applicable professional background and actual experience with:

• IP networking

• AudioCodes Gateways and/or SBCs

• Knowledge of analog and digital telephony systems

• Knowledge of VoIP and SIP network architectures

Course Topics

• AudioCodes Presentation

• Introduction to ARM:

Features

Benefits

• ARM Architecture:

Configurator

Router

Database

SIP Module

get Route Mechanism

• ARM Management Interface:

Main Functional Areas

Network Page

Topology Entities

Peer Connections Page

Connections Page

• Basic Network Definition:

Adding and Defining a Connection

Defining the Topology

• Testing a Connection Network Planner

Offline Planning

Adding and removing virtual entities

Exporting/importing entities

• Users Administration

Displaying Users

Adding/Editing Users

Administering User Groups

Administering the Property Dictionary

Administering LDAP Servers

Registered Users

• Call Flows

Normalization Groups

Manipulation and Prefix Groups

Number Manipulation

Policy Studio

Routing Settings

• ARM Routing:

Routing Groups

Routing Rules

Alternative Routing

Testing Routes

Quality Based Routing

Time Based Routing

Priorities

Notification

Privacy

Routing Based on Registered Users

Routing based on SIP Headers

Security Based Routing

Adding a Routing Server

• Statistics and Reports

Top elements statistics

Over Time Statistics

• Calls Information

Calls Page

• ARM Alarms

Active Alarms

History Alarms

Journal

SNMP Settings

• ARM Administration:

Software License

Security

ARM Operators

Credentials

LDAP and Radius Based Authentication

Remote Manager

• Network Services

Syslog Settings

NTP Settings

QoS Settings

CDR Configuration

• Migration of AudioCodes devices (SBCs and gateways) to ARM

Audiocodes courses

Filter courses

AudioCodes Session Border Controllers Essentials & Configuration - SBC-BSC

CODE: WGAC-ADO-SBC-BSC

AudioCodes SBC in Microsoft Teams Environment: Essentials & Configuration - MTE

CODE: WGAC-ADO-MTE

AudioCodes SBC: Advanced Routing & Multitenancy - ADVROUTMAN

CODE: WGAC-ADO-ADVROUTMAN

AudioCodes SBC: Advanced Interworking & Security - ADVINTSEC

CODE: WGAC-ADO-ADVINTSEC

AudioCodes One Voice Operation Center (OVOC)

CODE: WGAC-ADO-OVOC

AudioCodes SBC Testing & Troubleshooting class

CODE: WGAC-ADO-TRBS-ACA

AudioCodes Routing Manager (ARM)

CODE: WGAC-ADO-ARM

AudioCodes SBC in Microsoft Teams Environment: Advanced

CODE: WGAC-ADO-MTE-A

AudioCodes VoIP & SIP Fundamentals – Remote Online Training

CODE: WGAC-ADO-VoIP-S

AudioCodes ACA Re-certificate Exam

CODE: WGAC-ADO-ACA-EXAM

AudioCodes ACP Re-certificate Exam

CODE: WGAC-ADO-ACP-EXAM

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