Westcon-Comstor Academy
Cisco training courses certification

Deploying Cisco Unified Contact Center Express

UCCXD

This course, Deploying Cisco Unified Contact Center Express (UCCXD) v6.0, provides you with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express (CCX) and Cisco Unified IP Interactive Voice Response (IVR) as contact center solutions. Tasks include planning, installation and configuration, scripting, and troubleshooting. Module 1: Cisco Unified CCX Product Overview Module 2: Cisco Unified CCX Installation and Configuration Module 3: Cisco Unified CCX Scripting Module 4: Cisco Unified CCX ACD Operations Module 5: Cisco Unified CCX Premium Functions Module 6: Cisco Unified CCX Maintenance

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Cisco training courses certification

Deploying Cisco Unified Contact Center Express

UCCXD

Hamburg

Language:German
Time:Central European Time
Start date:15 Jul 2024 10:00
End date:19 Jul 2024 17:30
Duration:5 Days

£ 3,426