Cisco ThousandEyes Deployment and Implementation - TEDI

Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on activities necessary to successfully deploy ThousandEyes and perform outage and performance analysis by leveraging data patterns and correlating test output.

The knowledge and skills that a learner should have before attending this course are as follows:

• Knowledge of cloud and (virtual) data center architecture and networking concepts
• High-level familiarity with basic network protocols and applications
• Familiarity with common application delivery methods

Upon completing this course, the learner will be able to meet these overall objectives:

• Describe the ThousandEyes solution and its benefits
• Describe ThousandEyes agents, their purpose and how to determine optimal agent placement
• Explain the different ThousandEyes test types and their purposes
• Configure and run tests to correlate test output with the source of an application or network performance issue

Detailed Course Outline

Module 1: Evolution of Application Delivery and Network Monitoring Requirements

• The SaaS Cloud Disruption
• The Importance of Enterprise App-to-User Visibility

Module 2: Thousand Eyes Platform Overview

• ThousandEyes Platform and Architecture
• Working with Agents
• Understanding Consumption Models and Pricing
• External Integrations

Module 3: Solution Use Cases

• ThousandEyes Cloud Adoption Use Cases
• Use Cases for Digital Experience
• L3 And WAN Use Cases
• Qualifying ThousandEyes Strategic Value

Module 4: Enterprise Agent Installation and Placement

• Enterprise Agent Overview and Data Collected
• About BrowserBot
• OVA and Hyper-V Hypervisor Installation
• UX Installation and Docker Deployment
• Installation for Cisco IOS XE Containers
• Installation for Cisco Catalyst 9000 Series Switches
• Other Installation Options
• Enterprise Agent Clusters
• Interface Selection, Creation and Configuration
• Placement Considerations

Module 5: Endpoint Agent Installation and Configuration

• Endpoint Agent Overview and Data Collected
• Endpoint Agent Installation options
• Configuration and Deployment
• Creating Scheduled Tests
• User Experience

Module 6: Thousand Eyes Test Types and Functionality

• Cloud and Enterprise Agent Based Tests
• Nesting of Tests
• Data Collection
• Adding Tests
• Relating Foundation Technologies to Test Methods and Output

Module 7: Network Layer Tests

• Test Inputs
• Agent-to-Server Test Configuration
• Agent-to-Agent Test Configuration
• End-to-End Metrics and Visualization

Module 8: BGP Testing

• BGP Protocol Review
• Test Inputs
• Alert Rules
• Interpreting BGP Route Visualization

Module 9: DNS Testing

• DNS Review
• DNS Test Inputs
• Analyzing DNS Test Output
• DNS+ Layer Tests Settings
• DNS+ Layer Tests Output

Module 10: Testing Web Servers

• HTTP Inputs
• FTP Server Test Inputs
• Analyzing Web Test Output

Module 11: VoIP Tests

• VoIP Technology Review
• RTP Settings
• SIP Server Settings
• Interpreting RTP Stream and SIP Server Output

Module 12: Transaction Testing

• Modeling User Workflows
• Basic Test Configuration
• Transaction Scripting Examples
• Using the ThousandEyes Recorder
• Selenium and Web Dev Tools
• The Document Object Model and Interpreting Waterfall Charts

Module 13: SD-WAN Visibility and App Performance

• SD-WAN Review
• Leveraging Visibility to Baseline App and Network Performance
• SD-WAN Branch, SaaS, and ISP Metrics
• Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues

Module 14: Outage and Performance Analysis with ThousandEyes

• Determining the Correct Test Type and Config
• Correlating and Validating Test Results

Module 15: Monitoring, Alerting and Remediation

• Using ThousandEyes Monitoring to Improve Digital Experience
• Determining Actions to Take Based on Test Output
• Using Snapshots
• Managing Alerts
• Capturing Historical Data

Module 16: Troubleshooting

• Missing or Incorrect Path Visualization Information
• HTTP server test errors
• Firewall Considerations
• CLI Network Troubleshooting Utilities