Avaya Training Courses and Certification
Book accredited Avaya training delivered by award winning trainers with real-world experience and hands on labs. We offer multiple languages and time zones.
Schedule
Westcon-Comstor Academy is an Avaya Global Learning Partner (ALP).
ALP partners are regulated by Avaya to ensure the consistent delivery of high-quality learning experience. This mandates that our delivery utilises vendor accredited courseware, qualified instructors offering real-world experience, the latest immersive digital labs and high-class facilities.
We deliver public and private instructor-led learning services, which can be delivered both face to face in a classroom, virtually online or a combination of the two. Additionally, we provide a range of digital learning solutions including e-learning.
Delivery options include the ability to support standard vendor certification, bespoke and tailored content, ensuring we meet the needs of the learner and organization.
Westcon-Comstor Academy has been recognized by Avaya with the following awards:
- Device as a Service Distributor of the Year – EMEA
- Cloud Office Master Agent Distributor of the Year – EMEA
- Devices Distributor of the Year 2020 - APAC
Westcon Avaya instructors:
We have several certified instructors, based in numerous countries through EMEA and APAC. Delivery can be completed in several languages including English, French, German and Spanish. For languages outside of our core offering, contact us
Lab environment:
Our digital lab experience simulates real-life scenarios and provides learners with a safe environment to develop skills.
Additional resource capabilities:
15 - Avaya Professional Design Specialist (APDS)
4 - Avaya Implementation Professional Specialist (AIPS)
3 - Avaya Certified Support Specialist (ACSS)
1 – Avaya Certified Implementation Specialist (ACIS)
“The training course was very well lied out and easy to follow. The training instructor was a subject matter expertise and delivered the training at a pace which was very easy to follow and I came away far more knowledgeable about Avaya IPO product set”. – Kaptec
"Everything! Excellent course content brilliantly delivered with plenty of opportunities to ask questions and discuss points on interest." - Overline Network Consultants Ltd
About Avaya
Avaya specializes in business communications, specifically unified communications, contact centre, and services.
Avaya Services Certifications are based on high-stake testing and focus on Avaya’s Solution and Product Portfolio. Avaya offers two Certifications types:
Avaya Certified Implementation Specialist (ACIS)
Courses for: Avaya IP Office Platform New, Avaya Aura Contact Centre, Avaya Aura Contact Centre CCT and Multimedia, Avaya Aura Call Centre Elite
Avaya Certified Integration Specialist (ACIS)
• Courses for: Avaya Aura Core Components, Avaya Aura Communication Applications, Avaya Equinox Solution with Avaya Aura Collaboration Applications, Avaya Solutions Platform, Avaya Oceana Solution
Avaya Certified Support Specialist (ACSS)
• Courses for: Avaya IP Office™ Platform, Avaya Contact Centre Select New, Avaya IX Messaging New, Avaya Aura Contact Centre, Avaya Aura Experience Portal with Proactive Outreach, Avaya IX Workforce Engagement, Avaya Aura Call Centre Elite
Avaya Certified Solution Specialist (ACSS)
• Courses for: Avaya Aura Core Components, Avaya Aura Communication Applications, Avaya Equinox Solution with Avaya Aura Collaboration Applications, Avaya Solutions Platform, Avaya Oceana Solution, Avaya Analytics
Avaya Edge Partner Program is designed to support sell products, solutions, and services; achieve competency in leading-edge Avaya solutions; and better compete in the marketplace. The program structure is based on partner tracks, streamlined requirements, country location and three gem levels: diamond, sapphire and emerald.
For more information about Avaya products, visit: www.westconcomstor.com